Station Operations Lead — Customer Experience & Safety

Chevron Stations Inc.; Napa (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health & Wellness

Education reimbursement

Shift differential

Management bonus

Loyalty program

Commuter benefit

Direct Deposit

Job summary

Chevron Stations Inc. in California is hiring a Customer Service Representative to support the Station Manager, oversee daily store operations, and provide direction to staff during shifts.

The role emphasizes safety, customer service, and efficient cash handling in a fast-paced retail environment. Candidates should have a high school diploma, strong communication skills, and the ability to work varied hours, including nights, weekends, and holidays.

Qualifications

• High School diploma or equivalent is required.
• Prior cash handling and customer service experience preferred.
• Able to operate cash registers and computer systems.
• Strong communication and problem-solving skills.
• Willingness to work flexible hours including nights and weekends.

Responsibilities

• Assist Station Manager with day-to-day store operations.
• Provide work direction and coaching to staff during shifts.
• Ensure compliance with safety, security and cash-handling procedures.
• Process customer transactions efficiently using the POS system.
• Maintain inventory, support audits and stock levels.
• Deliver excellent customer service and resolve issues professionally.
• Report incidents and issues to management promptly.

Skills

Customer service

Cash handling

Communication skills

Team leadership

Safety awareness

Education

High School diploma or equivalent

Tools

POS system

Computer literacy

Job description

Chevron Stations Inc. in California is hiring a Customer Service Representative to support the Station Manager, oversee daily store operations, and provide direction to staff during shifts.

The role emphasizes safety, customer service, and efficient cash handling in a fast-paced retail environment. Candidates should have a high school diploma, strong communication skills, and the ability to work varied hours, including nights, weekends, and holidays.