Station Manager

DHL Global Forwarding; Peoria (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading logistics company is seeking a Station Manager in Peoria, Illinois, responsible for managing operations, dealing with local authorities, and leading negotiations with suppliers. The ideal candidate will have a strong understanding of the freight forwarding industry and proven people management experience. This role involves setting performance targets, ensuring adherence to company policies, and providing outstanding customer service. Exceptional communication and leadership skills are essential for success in this position.

Qualifications

• Good understanding of freight forwarding industry.
• Knowledge of station level administrative matters.
• Ability to take ownership and drive station solutions independently.
• Proven track record in people management role.
• Good communication skills.

Responsibilities

• Deals with local authorities as a legal representative.
• Organizes company events and supports station personnel.
• Leads negotiations with external suppliers.
• Accompanies sales on client visits.
• Makes hiring decisions at station level.
• Sets performance targets and evaluates achievement.

Skills

Understanding of freight forwarding industry

Ownership and drive for solutions

Leadership and people management

Good communication skills

Job description

Key responsibilities:

• Deals with local authorities and acts as a legal representative of the station.
• Representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topics.
• Decided upon all administrative matters at station.
• Leads negotiations with external suppliers.
• Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal).
• Hiring decisions at station level (although Station Manager may require formal next-level approval).
• Functional strategy decisions.
• Functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers).
• Setting performance targets.
• Evaluating performance and targets achievement.
• Ensure adherence to Company policies.
• Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.

Qualifications:

• Good understanding of freight forwarding industry.
• Knowledge of station level administrative matters.
• Ability to take ownership and drive station solutions independently.
• Proven track record in people management role (leadership, motivation and people skill).
• Good communication skills.