Station Manager

Atlas Air; Chicago (IL); On-site; USD 70,000 - 110,000; Full time

Job summary

Atlas Air Worldwide is seeking an experienced Operations Manager to oversee station operations, aircraft movements, and ramp handling while ensuring safety and regulatory compliance. The role manages vendor performance and overall service quality across multiple locations, with budget discipline and clear reporting.

You will coordinate with customers, procure supplies, maintain SOPs, and ensure timely data entry and governance through digital tools.

Responsibilities

• Maintain and improve overall station operation to support all business units.
• Ensure station safety compliance with regulations governing station, aircraft, facilities, and personnel.
• Manage Cargo terminal operations ensuring compliance and quality service.
• Interact with customers and vendors to train on requirements and procedures.
• Monitor contracts and ensure vendors meet SLAs.
• Prepare and distribute Atlas reports promptly.
• Manage procurement and inventory control for station supplies.

Skills

Operations management

Regulatory compliance

Vendor management

Budget management

Safety leadership

Logistics coordination

Staff supervision

Communication

Tools

Flight Close Out Tool

Job description

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety , service excellence , integrity , innovation , teamwork , and responsibility . With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose.

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

Position Summary:

Serves the company by managing the station and ongoing operations to ensure all aircraft movements, terminal activity, ramp handling, loading/unloading of aircraft and cargo handling meet all company and governmental requirements and safety regulations. Provide high level of superior service to all customers of all business units while keeping costs of the station operation to a minimum. The role will oversee vendor operations and performance across various locations throughout the airport in constrained environments, while managing a large contingency of core strategic customers located at the port.

Values and Behavioral Standards:

To ensure the effective communication and application of company values and behavioral standards, as stated in our company "Code of Conduct" policy, and to respond appropriately in the event of any known departure.

Major Job Accountabilities:

• Responsible for maintaining, supporting and improving the overall station operation to support all business units of the company.
• Responsible for station compliance of all safety regulations and requirements pertaining to the station, aircraft, facilities, equipment and personnel.
• Responsible for achieving all ground operations and corporate goals as related to performance, safety, service, and regulatory compliance. Ensures all employees and vendors are aware of station and corporate goals and expectations.
• Manages the Cargo terminal's ongoing operations to ensure that terminal, aircraft movement, loading/unloading of aircraft and cargo handling meet all company and governmental policies and regulations and that customers receive quality service.
• Interacts with all customers and vendors to ensure proper training in company requirements and procedures. Ensures customers and vendors know whom to contact if they have problems.
• Monitors all station contracts to ensure all vendors are complying with all contract provisions and service level agreements.
• Meets with customers and vendors on a regular basis to discuss potential problem areas and the entire scope of the company. Resolves all problems arising from vendors, crews, hotels, catering, maintenance, fuelers, ground handlers, or customers.
• Keeps management informed of any operational issues that may affect/impact operational performance.
• Monitors and evaluates work performance of all company employees assigned to the station.
• Ensure the use of company digital tools to accurately record all turnaround information.
• Ensure the Flight Close Out Tool or alternate system is updated daily.
• Comply with all regulatory, safety, and security procedures as applicable to a Ground Security Coordinator (GSC), and as required by the TSA, US CBP, FAA, and other civil aviation authorities.
• Interfaces with local airport authorities to ensure company compliance with all local policies. Ensures monthly reports are submitted to local airport authorities as required.
• Complete and distribute all required Atlas reports in a timely manner.
• Act as Station Boss when applicable.
• Performs After Action Reviews (AARs) on incidents affecting the operation and issue Ground Service Discrepancies (GSDs) to service providers through company systems.
• Manage procurement of station supplies, including warehouse, office, and aircraft materials.
• Coordinate and maintain inventory control for aircraft and station supplies.
• Collaborate with ULD Operations to ensure proper allocation and movement of ULDs throughout the network.
• Verify with Global Customs Support that in-transit permits are current and updated according to market needs.
• Prepare and maintain Standard Operating Procedures (SOPs) related to station operations.
• Manages and coordinates warehouse and ramp access for special events and visits.
• Serve as signatory and/or Airport/Customs Coordinator, responsible for issuing new badges, renewals, and conducting audits for Ground Ops, Tech Ops, and Flight Ops personnel, as required.
• Submits an operating budget and operates within that budget. Highly proficient in keeping costs of station operations at a minimum. Ensures all invoices are sent forward to be paid promptly.
• Responsible for managing the operation across various on and offsite locations throughout the airport
• Ensures the station, its employees and support personnel are well prepared to s