Station Manager

DHL Global Forwarding; San Diego (CA); On-site; USD 106,000 - 141,000; Full time

Benefits offered by this job

Competitive base salary

401(k) Match

Stock Purchase Plan

Medical coverage

Vision coverage

Dental coverage

Paid time off

Job summary

DHL Global Forwarding expects a Station Manager to lead the SAN station in San Diego, oversee P&L, and drive efficient, compliant operations. You will engage staff, collaborate with the AFR product and global network, and ensure top‑tier service to customers.

The role emphasizes cost control, GoGreen actions, and strong partnerships with authorities and suppliers, while guiding field sales and client visits to close opportunities.

Qualifications

• Experience leading P&L and station operations.
• Proven leadership and people management skills.
• Solid understanding of the freight forwarding industry.
• Strong communication and stakeholder management abilities.

Responsibilities

• Manage Station's EBIT result.
• Ensure employee engagement and target setting for best results.
• Improve customer satisfaction through Service First and process improvements.
• Drive GoGreen initiatives and sustainability.
• Represent the station to local authorities and act as legal representative.
• Lead negotiations with external suppliers and key accounts.
• Assist Field Sales and Key Account Sales on client visits where beneficial.
• Make hiring decisions at station level with appropriate approvals.
• Set and evaluate performance targets; ensure policy adherence.

Skills

People management

Communication skills

Freight forwarding knowledge

Ocean freight knowledge

Ownership & independence

Job description

Job Title: Station Manager

Job Location: San Diego, California

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of DHL Group, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Purpose:

Lead and manage the SAN station P&L and operations successfully via:

• Engaging people
• Growing the business (both local BC business and network business in collaboration with AFR product & DGF global network partners)
• Organizing the team for great customer service, operational quality and efficiency incl. GSC collaboration
• Managing costs and partners

Key responsibilities:

• Manage Station's EBIT result
• Ensure employee engagement, targeting for the best results
• Ensure and Improve customer satisfaction via Service First incl. process improvements
• Drive GoGreen agenda
• Deals with local authorities and acts as a legal representative of the station.
• representative of the station towards employees, e.g. organizing company events and go-to person for station personnel on non-functional topics
• Decided upon all administrative matters at station.
• Leads negotiations with external suppliers.
• Accompanies Field Sales and Key Account Sales on visits to important clients or prospective clients (where "Station Manager" title may be beneficial to closing the deal)
• Hiring decisions at station level (although Station Manager may require formal next-level approval)
• Functional strategy decisions
• Functional operations decisions (incl. negotiations with external AFR/OFR/Inland logistics suppliers)
• Setting performance targets
• Evaluating performance and targets achievement
• Ensure adherence to Company policies.
• Ensure effective customer service through a process-oriented approach that delivers reliable and consistent service.
• Collaborate with OFR product and DGF global network partners

Qualifications:

• Good understanding of freight forwarding industry
• Knowledge of station level administrative matters
• Ability to take ownership and drive station solutions independently.
• Proven track record in people management role (leadership, motivation and people skill)
• Good communication skills
• Strong Ocean Freight background seen as major benefit

Pay Range: $105,682.00 - $140,910.00+ (Based on Experience)

Benefits (All Non-Union Employees)

• Compensation: Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristic.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.