Statewide Operations Coordinator (HUMAN SERVICE PRGM PLN ADMINISTRATOR)

JobAps; Baltimore, Northern (MD, KY); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health benefits subsidy

Dental coverage option

Life insurance option

Leave accrual

Job summary

The Maryland Department of Human Services (DHS) invites applications for a State Program Coordinator in the Maryland Office for Refugees and Asylees (MORA), Baltimore. You will coordinate state programming, operations, and humanitarian assistance for newcomers, liaising with public and private partners to ensure access and service quality.

Under supervision, you will monitor sub-grantees, ensure contractual deliverables, and support cross-agency collaboration to promote self-sufficiency and

Qualifications

• Bachelor’s degree from an accredited college or university.
• Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.
• Notes: candidates may substitute related experience or graduate-level education for the required experience.

Responsibilities

• Leads the planning and implementation of state-funded programming for newcomers to Maryland based on identified community needs.
• Develops procedures, practices and a Scope of Work for state-funded programming and services, including analysis of all established.
• Collaborates with other MDHS and FIA units to ensure timely procurement of contracts for the delivery of state-funded programming and services.
• Communicates with local, state, and federal government agencies to promote effective delivery of services for target populations.
• Monitor the administration and delivery of programmatic services by contracted vendors to ensure quality and that performance is met.

Skills

Program coordination

Stakeholder liaison

Quality assurance

Contract management

Education

Bachelor's degree

Job description

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a full-time contractual position.

GRADE

ASTD17

LOCATION OF POSITION

Maryland Department of Human Services

Maryland Office for Refugees and Asylees

25 S. Charles Street

Baltimore, MD, 21201

Main Purpose of Job

Under the general supervision of the Director for the Maryland Office for Refugees and Asylees (MORA), the incumbent will coordinate and provide support to the administration of state programming, operations, and humanitarian assistance for refugee and immigrant newcomers to the state. Programming and operational functions will be coordinated with public and private providers to ensure individuals ineligible or unable to access other mainstream programs are protected and provided with essential resources, comprehensive support services, and viable opportunities for self-sufficiency. The State Program Coordinator will collaborate with and serve as a liaison for partnering sub-grantees, state and federal agencies, and other organizations and stakeholders to facilitate timely, culturally sensitive, and linguistically appropriate service provision and equitable access to programming. The incumbent will be responsible for monitoring the performance of state program sub-grantees and ensuring completion of all contractual deliverables through robust quality assurance efforts.

POSITION DUTIES

• Leads the planning and implementation of state-funded programming for newcomers to Maryland based on identified community needs.
• Develops procedures, practices and a Scope of Work for state-funded programming and services, including through analysis of all established.
• Collaborates with other MDHS and FIA units to ensure timely procurement of contracts for the delivery of state-funded programming and services.
• Communicates with local, state, and federal government agencies to promote effective delivery of services for target customer populations.
• Monitor the administration and delivery of programmatic services by contracted vendors to ensure a high standard of compliance and quality as well as to assess whether vendors are on track to meet performance measurements.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university.

Experience: Five years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

Notes:

1. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.

2. Candidates may substitute graduate level education at an accredited college or university in a human services related field at the rate of 30 credit hours per year for up to two years of the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

• One year of experience supporting provision services and assistance programs to refugee or immigrant populations, including administrative or fiscal operations related to refugee resettlement.
• One year of experience with administrative and fiscal operations required for coordination of federal and state funds, particularly for resettlement programs.
• One year of experience supporting issuance of public benefit programs.
• One year of experience coordinating federal and state programming for the provision of human services, especially for refugee or immigrant populations.

SELECTION PROCESS

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

BENEFITS

• Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.
• As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled.
• The State of Maryland will subsidize the remaining 75% of the cost for these benefits.
• You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits.
• Leave may be granted to a contractual employee at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.