Statewide Operations Coordinator (HUMAN SERVICE PRGM PLN ADMINISTRATOR)

Civicworks; Baltimore (MD); On-site; USD 85,000 - 120,000; Full time

Job summary

Civicworks seeks a Statewide Operations Coordinator for the Maryland Office for Refugees and Asylees under the Maryland Department of Human Services. This role coordinates state programming, operations, and humanitarian assistance for refugee and immigrant newcomers, working with public and private providers to ensure vulnerable populations receive essential resources and support services.

Responsibilities include planning state-funded programming, developing procedures and scopes of work,

Qualifications

• Bachelor's degree from an accredited college or university.
• Five years of experience in the administration of a human services program or conducting studies and analyses of programs, procedures, and organizations.
• One year of experience in the administration of a human services program or conducting studies and analyses of programs, procedures, and organizations.
• One year of experience supporting provision of services to refugee or immigrant populations, including administrative or fiscal operations related to refugee resettlement.
• One year of experience with administrative and fiscal operations for coordination of federal and state funds.
• One year of experience coordinating federal and state programming for human services delivery, especially for refugee or immigrant populations.

Responsibilities

• Coordinate state programming, operations, and humanitarian assistance for refugee and immigrant newcomers.
• Develop procedures and scopes of work for state-funded programming.
• Monitor contracted vendor performance.
• Liaise with government agencies and sub-grantees to facilitate culturally sensitive service delivery.
• Plan and implement state-funded programming addressing refugee and asylee needs.

Skills

Program administration

Policy coordination

Vendor monitoring

Grants management

Refugee services

Federal/state funds

Education

Bachelor's degree

Job description

The Statewide Operations Coordinator serves as a Human Service Program Plan Administrator within the Maryland Office for Refugees and Asylees under the Maryland Department of Human Services. The incumbent coordinates state programming, operations, and humanitarian assistance for refugee and immigrant newcomers, working with public and private providers to ensure vulnerable populations receive essential resources and support services. This role involves planning and implementing state-funded programming, developing procedures and scopes of work, monitoring contracted vendor performance, and liaising with government agencies and sub-grantees to facilitate culturally sensitive service delivery.

Key qualifications

• Bachelor's degree from an accredited college or university
• Five years of experience in the administration of a human services program or conducting studies and analyses of programs, procedures, and organizations
• One year of experience in the administration of a human services program or conducting studies and analyses of programs, procedures, and organizations
• One year of experience supporting provision of services to refugee or immigrant populations, including administrative or fiscal operations related to refugee resettlement
• One year of experience with administrative and fiscal operations for coordination of federal and state funds
• One year of experience coordinating federal and state programming for human services delivery, especially for refugee or immigrant populations