Statewide Network & Security Operations Manager

State of Wyoming; Cheyenne (WY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Pension and 457B plans

Paid vacation and holidays

Flexible schedules

Job summary

State of Wyoming seeks a Network Manager to lead statewide network, telecom, firewall, and connectivity operations, translating strategy into reliable, secure services for ETS. You will direct the NOC, Circuits, and Unified Network functions, overseeing staff, budgets, and vendor performance.

You will shape architecture standards, manage security controls, and drive modernization initiatives while communicating service health to stakeholders and ensuring operational maturity.

Qualifications

• Bachelor's degree in Computer Technology or related field.
• 4–6 years of progressive work experience in Computer Technology at Technology Management II level.
• Alternate: 6–8 years of progressive work experience at Technology Management II level.

Responsibilities

• Direct statewide network operations and ensure availability, performance, resilience, monitoring, incident response, and supportability for WAN, LAN, wireless, firewall, NOC, telecom/circuits, and Unified Network services.
• Provide supervision for assigned teams including hiring, work assignment, performance management, coaching, cross-training, succession planning, employee development, accountability, and workforce capacity.
• Establish and enforce architecture, engineering standards for routing, switching, wireless, segmentation, monitoring, telecom, and core network modernization; maintain service roadmaps and implementation plans.
• Manage firewall operations, rule governance, access controls, segmentation, network security standards, vulnerability and risk remediation, and cybersecurity coordination with enterprise security partners.
• Manage telecom, circuits, carriers, voice, mobile, and related services; oversee service quality, escalations, migrations, capacity, inventory, renewals, and carrier performance.
• Administer assigned budgets, contracts, licensing, maintenance, assets, procurement, renewals, and vendor performance; track expenditures and multi-year commitments and ensure responsible stewardship.
• Own network documentation and ITSM practices, including SOPs, runbooks, diagrams, inventories, ServiceNow intake, service catalog, change control, incident reviews, outage communication, and knowledge management.
• Translate ETS strategy into measurable network outcomes; engage agencies and partners, report service health and risks, lead improvement initiatives, and ensure decisions support customer value, compliance, and operational maturity.

Skills

Network management

Leadership

Budget management

Vulnerability remediation

ITSM

Documentation

Communication

Incident response

Education

Bachelor's Degree in Computer Technology

Tools

ServiceNow ITSM

Network monitoring tools

Job description

State of Wyoming seeks a Network Manager to lead statewide network, telecom, firewall, and connectivity operations, translating strategy into reliable, secure services for ETS. You will direct the NOC, Circuits, and Unified Network functions, overseeing staff, budgets, and vendor performance.

You will shape architecture standards, manage security controls, and drive modernization initiatives while communicating service health to stakeholders and ensuring operational maturity.