Network Manager 2026-02225

State of Wyoming; Cheyenne (WY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Pension and 457B plans

Paid vacation and holidays

Flexible schedules

Job summary

State of Wyoming seeks a Network Manager to lead statewide network, telecom, firewall, and connectivity operations, translating strategy into reliable, secure services for ETS. You will direct the NOC, Circuits, and Unified Network functions, overseeing staff, budgets, and vendor performance.

You will shape architecture standards, manage security controls, and drive modernization initiatives while communicating service health to stakeholders and ensuring operational maturity.

Qualifications

• Bachelor's degree in Computer Technology or related field.
• 4–6 years of progressive work experience in Computer Technology at Technology Management II level.
• Alternate: 6–8 years of progressive work experience at Technology Management II level.

Responsibilities

• Direct statewide network operations and ensure availability, performance, resilience, monitoring, incident response, and supportability for WAN, LAN, wireless, firewall, NOC, telecom/circuits, and Unified Network services.
• Provide supervision for assigned teams including hiring, work assignment, performance management, coaching, cross-training, succession planning, employee development, accountability, and workforce capacity.
• Establish and enforce architecture, engineering standards for routing, switching, wireless, segmentation, monitoring, telecom, and core network modernization; maintain service roadmaps and implementation plans.
• Manage firewall operations, rule governance, access controls, segmentation, network security standards, vulnerability and risk remediation, and cybersecurity coordination with enterprise security partners.
• Manage telecom, circuits, carriers, voice, mobile, and related services; oversee service quality, escalations, migrations, capacity, inventory, renewals, and carrier performance.
• Administer assigned budgets, contracts, licensing, maintenance, assets, procurement, renewals, and vendor performance; track expenditures and multi-year commitments and ensure responsible stewardship.
• Own network documentation and ITSM practices, including SOPs, runbooks, diagrams, inventories, ServiceNow intake, service catalog, change control, incident reviews, outage communication, and knowledge management.
• Translate ETS strategy into measurable network outcomes; engage agencies and partners, report service health and risks, lead improvement initiatives, and ensure decisions support customer value, compliance, and operational maturity.

Skills

Network management

Leadership

Budget management

Vulnerability remediation

ITSM

Documentation

Communication

Incident response

Education

Bachelor's Degree in Computer Technology

Tools

ServiceNow ITSM

Network monitoring tools

Job description

Open Until Filled

GENERAL DESCRIPTION

The Network Manager leads statewide network, telecom, firewall, and connectivity operations for ETS by translating strategic direction into reliable, secure, documented, customer-focused, and sustainable services. Directs the Network Operations Center, Telecom / Circuits, and Unified Network functions and is accountable for service reliability, architecture, modernization, resources, vendors, staff, and stakeholder communication.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Human Resource Contact: Jennifer Erickson /307-275-1460 / [e-mail]

ESSENTIAL FUNCTIONS

• Direct statewide network operations and maintain availability, performance, resilience, monitoring, incident response, and supportability for WAN, LAN, wireless, firewall, NOC, telecom/circuits, and Unified Network services.
• Provide complete supervision for assigned teams, including hiring, work assignment, performance management, coaching, cross-training, succession planning, employee development, accountability, and workforce capacity.
• Establish and enforce architecture, engineering, lifecycle, and technical standards for routing, switching, wireless, segmentation, monitoring, telecom, and core network modernization; maintain service roadmaps and implementation plans.
• Manage firewall operations, rule governance, access controls, segmentation, network security standards, vulnerability and risk remediation, and cybersecurity coordination with enterprise security partners.
• Manage telecom, circuits, carriers, voice, mobile, and related services; oversee service quality, escalations, migrations, capacity, inventory, renewals, and carrier performance.
• Administer assigned budgets, contracts, licensing, maintenance, assets, procurement, renewals, and vendor performance; track expenditures and multi-year commitments and ensure responsible stewardship.
• Own network documentation and ITSM practices, including SOPs, runbooks, diagrams, inventories, ServiceNow intake, service catalog, change control, incident reviews, outage communication, and knowledge management.
• Translate ETS strategy into measurable network outcomes; engage agencies and partners, report service health and risks, lead improvement initiatives, and ensure decisions support customer value, compliance, and operational maturity.

PREFERENCES

• Preference may be given to those who demonstrate experience in leadership, workforce development, employee coaching, and performance management.
• Preference may be given to those who demonstrate experience in the planning, design, modernization, and lifecycle management of enterprise network and telecommunications infrastructure.
• Preference may be given to those who demonstrate experience managing network operations, including routing, switching, wireless, firewalls, segmentation, WAN connectivity, and service reliability.
• Preference may be given to those who demonstrate experience managing technology budgets, contracts, vendors, telecommunications carriers, licensing, and service-level agreements.
• Preference may be given to those who demonstrate experience developing operational standards, policies, procedures, network diagrams, disaster-recovery documentation, and technical staff cross-training programs.

KNOWLEDGE

• Expertise in enterprise networking, firewalls, telecom, monitoring, cybersecurity, ITSM, lifecycle, budgets, contracts, vendors, documentation, strategy, risk, troubleshooting, communication, coaching, performance management, and outage leadership.

MINIMUM QUALIFICATIONS

Education: Bachelor's Degree (typically in Computer Technology)

Experience: 4-6 years of progressive work experience (typically in Computer Technology) with acquired knowledge at the level of a Technology Management II

OR

Education & ExperienceSubstitution: 6-8 years of progressive work experience, typically in Computer Technology) with acquired knowledge at the level of a Technology Management II

Certificates, Licenses, Registrations: None

PHYSICAL WORKING CONDITIONS

• Typical Office Setting

NOTES

• FLSA: Exempt
• This is an At-Will position
• MUST submit a Cover Letter
• MUST submit a resume

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.