Economic Stability Consultant

State of Louisiana; Baton Rouge (LA); On-site; USD 65,000 - 95,000; Full time

Job summary

Louisiana Department of Health is seeking an Economic Stability Consultant to lead training, quality assurance, and program integrity efforts for SNAP. The role focuses on ensuring policies and federal regulations are consistently applied and supports statewide training initiatives across Louisiana.

The position emphasizes developing employees, strengthening operations, and delivering high-quality SNAP services through collaboration with leadership and field offices.

Qualifications

• Six years of economic stability social services experience; OR
• Six years of full-time work experience in any field plus three years of economic stability social services experience; OR
• A bachelor's degree plus three years of economic stability social services experience; OR
• An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.

Responsibilities

• Develops and administers standardized SNAP training for newly hired analysts and employees requiring additional development or remediation.
• Coordinates with Hub Economic Stability leadership, Regional Administrators, Area Directors, Hub Managers, and field offices to support effective SNAP administration and implementation.
• Provides guidance to ensure SNAP policies, procedures, and federal regulations are accurately applied to eligibility determinations and benefit allotments.
• Promotes consistent training methods, instructional tools, business processes, forms, work practices, and professional standards across the state.
• Monitors case accuracy and identifies performance deficiencies, error trends, and potential program integrity issues requiring corrective action.
• Prepares cycle summaries, exit summaries, and other reports to communicate training, quality assurance, and program performance findings to leadership.
• Recommends and implements targeted corrective actions to improve employee performance, reduce errors and improper benefit allotments, and promote accurate, timely, and consistent SNAP services.

Job description

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Make a statewide impact in SNAP services as an Economic Stability Consultant! This role leads training, quality assurance, and program integrity efforts that help ensure SNAP policies and federal regulations are consistently and accurately applied. Join a team dedicated to developing employees, strengthening program operations, and supporting quality service delivery to communities across Louisiana.

Please note:

Applicants must clearly describe their experience with specific Economic Stability, Medicaid programs, etc. and/or identify the section or unit in which they performed economic stability social services work (e.g., SNAP/Economic Stability, Child Care Assistance Program, Strategies to Empower People, Family Independence Temp Assistance, Medicare/Medicaid, etc.) within their job duties. Failure to include this information may result in the application being deemed ineligible for further consideration.

Minimum Qualifications

• Six years of economic stability social services experience; OR
• Six years of full-time work experience in any field plus three years of economic stability social services experience; OR
• A bachelor's degree plus three years of economic stability social services experience; OR
• An advanced degree in a social sciences field, business, public, or health administration plus two years of economic stability social services experience.

Experience Substitution:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Develops and administers standardized SNAP training for newly hired analysts and employees requiring additional development or remediation.
• Coordinates with Hub Economic Stability leadership, Regional Administrators, Area Directors, Hub Managers, and field offices to support effective SNAP administration and implementation.
• Provides guidance to ensure SNAP policies, procedures, and federal regulations are accurately applied to eligibility determinations and benefit allotments.
• Promotes consistent training methods, instructional tools, business processes, forms, work practices, and professional standards across the state.
• Monitors case accuracy and identifies performance deficiencies, error trends, and potential program integrity issues requiring corrective action.
• Prepares cycle summaries, exit summaries, and other reports to communicate training, quality assurance, and program performance findings to leadership.
• Recommends and implements targeted corrective actions to improve employee performance, reduce errors and improper benefit allotments, and promote accurate, timely, and consistent SNAP services.

Position-Specific Details

Location: Medical Vendor Administration / Economic Stability / Statewide

Appointment Type: This position may be filled as a Probationary appointment, Promotional appointment, Job appointment (temporary appointment that may last up to 48 months), or Detail to Special Duty

Cost Center: 3052130105

Position Number(s): 50689940

Contact Information

Samantha Johnson

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non- merit factor.

Louisiana State Government represents a wide variety of career opportunities and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage

More information can be found at https://info.groupbenefits.org/

Parental Leave

Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others