Duration: 6-month contract with potential for permanent hire
Experience: 2+ years
Green Key Resources is partnering with a well-established nonprofit organization to identify a State Relations Coordinator to provide administrative and program support for state and affiliate relations.
This is a great opportunity for an organized, service-oriented professional who enjoys coordinating programs and events, maintaining records, communicating with external stakeholders, and managing multiple priorities. The ideal candidate will be a strong writer and researcher who can work independently while also collaborating with internal teams.
Key Responsibilities
State & Affiliate Support
- Serve as a primary point of contact for routine questions from state affiliates and external partners.
- Respond to inquiries, research questions, provide information, and elevate issues when appropriate.
- Monitor shared inboxes and ensure requests are routed and addressed in a timely manner.
- Maintain accurate and up-to-date affiliate records, contact information, agreements, policies, and other organizational documentation.
- Track important deadlines, requirements, and outstanding information from state affiliates.
- Collect and maintain information related to conferences, leadership, contacts, meetings, and other state activities.
- Coordinate annual document collection and ensure required materials are received and properly maintained.
- Maintain accurate contact and organizational information within internal databases.
Events & Meeting Coordination
- Provide administrative and logistical support for conferences, leadership meetings, training programs, and other virtual and in-person events.
- Assist with gathering participant and attendee information.
- Prepare meeting materials, agendas, communications, and other documentation.
- Support onsite event registration and check-in when needed.
- Assist with meeting minutes and follow-up activities.
- Help coordinate logistics and communications for recurring leadership programs and meetings.
Communications & Program Support
- Draft, edit, and proofread emails, presentations, updates, summaries, and other communications.
- Distribute surveys and other communications to state affiliates and stakeholders.
- Assist with updates to state-facing website content and other online resources.
- Support the development and delivery of state programs and services.
- Help identify opportunities to improve processes and administrative workflows.
- Perform research and compile information for internal teams and leadership.
- Assist with special projects and other duties as assigned.
Qualifications
- 2+ years of professional experience supporting programs, services, administration, customer service, or a related function.
- Nonprofit or association experience is a plus.
- Bachelor's degree preferred; equivalent combination of education, training, and experience will be considered.
- Strong customer service and interpersonal skills.
- Excellent written and verbal communication skills.
- Strong writing, editing, and proofreading abilities.
- Excellent research and problem-solving skills.
- Highly organized with exceptional attention to detail.
- Ability to manage multiple projects, deadlines, and priorities in a fast-paced environment.
- Comfortable working independently while also collaborating with a team.
- Professional and confident communicating with a variety of internal and external stakeholders.
- Experience working with databases or membership management systems is preferred.
- Strong proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint.
- Comfortable using online resources to conduct research and find information.
- Ability to follow established procedures while using good judgment when handling routine issues.