Onsite QA & Compliance Lead – Health Services

Helpful Hearts Health Services Inc; Columbia (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

Paid time off

Opportunity for Advancement

Job summary

Helpful Hearts Health Services Inc in Maryland seeks a Quality Assurance & Compliance Manager to ensure adherence to DDA, CMS, COMAR 10.22, and related standards. You will lead the QA program, oversee audits, incident and risk management, and drive continuous quality improvement across all service areas to safeguard individuals served.

This senior role requires strong regulatory knowledge, experience with audits and investigations, staff training, and the ability to develop corrective actions

Qualifications

• Bachelor’s degree in human services, healthcare administration, social work or related field; master’s preferred.
• 3–5 years of QA/compliance experience in human services/residential settings with adults with IDD.
• Strong regulatory knowledge of federal/state/local requirements (Maryland DDA, COMAR 10.22, CMS).
• Experience with audits, investigations, and regulatory compliance.

Responsibilities

• Lead regulatory compliance monitoring and QA systems to meet standards.
• Oversee internal audits, chart reviews, and quality improvement initiatives.
• Coordinate incident/risk management and complete corrective action plans.
• Chair committees, analyze data, and report quality trends to leadership.

Skills

Communication skills

Analytical thinking

Leadership

Problem-solving

Education

Bachelor’s degree in human services, Healthcare Administration, Social Work, or related field

Master’s degree preferred or equivalent experience

CPHQ or similar certification

Tools

EHR systems

Job description

Helpful Hearts Health Services Inc in Maryland seeks a Quality Assurance & Compliance Manager to ensure adherence to DDA, CMS, COMAR 10.22, and related standards. You will lead the QA program, oversee audits, incident and risk management, and drive continuous quality improvement across all service areas to safeguard individuals served.

This senior role requires strong regulatory knowledge, experience with audits and investigations, staff training, and the ability to develop corrective actions