State Military Funeral Honors Coordinator

Patriot Enterprises LLC; Zionsville (IN); On-site; USD 40,000 - 60,000; Full time

Job summary

Patriot Enterprises LLC seeks a dedicated MFH Coordinator to support the Army National Guard Funeral Honors Program. You will receive requests 24/7, verify eligibility, and coordinate providers and ceremony logistics across multiple sites.

Responsibilities include data entry in MFH systems, liaison with families, VSOs, and funeral directors, and periodic performance evaluations. Travel and background suitability are required for this role.

Qualifications

• Possess strong sense of mission, focus, knowledge, and resourcefulness related to MFH.
• Possess emotional maturity, tact, and attentive listening.
• Ability to provide dignified verbal and written responses; articulate well in sensitive situations; build rapport with Families, VSOs, and other stakeholders.
• Ability to use the ARNG MFH database and produce reports and data as required.
• Understand applicable Army, NGB, State NG, and IMCOM policies, regulations, guidance, SOPs, training, and resources.
• Ability to travel.

Responsibilities

• Be available via telephone 24/7/365 to receive requests for Army National Guard Honor Guard Funeral Honors support.
• Coordinate requests for Army National Guard Honor Guard support, verify eligibility, and assign appropriate honors ceremony providers IAW MFH Handbook.
• Record all MFH cases in the MFH database IAW the MFH Handbook.
• Coordinate with families, VSOs, funeral directors, state/military units, etc., to conduct MFH ceremonies IAW MFH Handbook.
• Attend, monitor and evaluate at least 5% of all Honor Guard performances each quarter and complete the evaluation report within 5 business days of the event evaluated.
• Maintain accurate records related to the performance of veterans' organization honors teams into the MFH Database IAW MFH Handbook.
• Coordinate the issuance of rifles for use during performance of funeral honors IAW the MFH Handbook. This will include coordination with VSOs, checking availability with base Arms Room/Armory and/or the Funeral Honors Arms rooms, making appointments for pickup/return of items. Contractor shall not handle or transport any of these items. Its role is strictly that of coordination and scheduling their use.
• Maintain all training records for soldiers/retirees and VSOs IAW the MFH Handbook and update existing training records IAW official training sessions using the Military Funeral Honors database IAW MFH Handbook.
• Track and maintain accurate records of certifications of MFH course using the MFH database IAW MFH Handbook.
• Update and maintain clothing and equipment records, safety driving certificates, and number of funerals in the Military Funeral Honors database IAW the MFH Handbook.
• Maintain the Plan of Instruction (POI) for the MFH course and National Honor Guard Soldier of the Year competition IAW MFH Handbook.
• Maintain equipment and training aids provided to them by the State for classroom instruction IAW MFH Handbook. These items shall include graveside mock-ups, honorable transfer mock-ups, and hearse and aircraft doorway mock-ups.

Skills

Strong sense of mission

Emotional maturity

Verbal & written communication

Independent judgement

Time management

Travel willingness

Team coordination

MS Office familiarity

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Patriot Enterprises LLC seeks a dedicated MFH Coordinator to support the Army National Guard Funeral Honors Program. You will receive requests 24/7, verify eligibility, and coordinate providers and ceremony logistics across multiple sites.

Responsibilities include data entry in MFH systems, liaison with families, VSOs, and funeral directors, and periodic performance evaluations. Travel and background suitability are required for this role.