State Lead Case Navigator

Wiserhunt; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Wiserhunt is seeking a State Lead Specialist in Indianapolis, IN to assist lead case managers and the program manager in investigating, monitoring and supporting families affected by lead exposure across the state. This onsite role requires close collaboration with local health departments.

You will enter and monitor lead results, audit cases, address reporting issues, and help ensure timely case management actions.

Responsibilities

• Support state case managers on non-confirmed cases. Track these cases in the state's case management system ensuring local health departments are opening, updating, and closing cases as appropriate
• Audit non-confirmed cases and make suggestions to follow-up on, or close, cases as appropriate
• Enter and monitor lead results that are reported to the State
• Investigate reporting issues, invalid results, questionable entries into IDOH systems including CHIRP, LDF, NBS, etc.
• Participate in quarterly testing report reviews with case managers to identify any trends or issues that they need to address
• Monitor and address tasks related to case management queues (including document review, approval, and closure)
• Track required fields for confirmed cases (i.e. case status, home visit, nutritional & developmental assessment, risk assessments) and coordinate with staff if missing or incomplete.
• Assist, as needed, with providing backup support on required daily processes including system approvals, fax receipt and lead result entry.

Job description

Wiserhunt is seeking a State Lead Specialist in Indianapolis, IN to assist lead case managers and the program manager in investigating, monitoring and supporting families affected by lead exposure across the state. This onsite role requires close collaboration with local health departments.

You will enter and monitor lead results, audit cases, address reporting issues, and help ensure timely case management actions.