Startup Renewal & Contract Manager

Ashby, Inc.; Oregon; Ibrido; USD 110.000 - 150.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Equity

Unlimited PTO

Family leave in the US

Education budget

Descrizione del lavoro

Ashby, Inc. is seeking a Contract Manager to lead renewal negotiations and manage contracts for Startup accounts (up to 100 employees). You will work with Sales, Customer Success, and other teams to ensure renewals are executed smoothly, while delivering excellent customer experiences.

The role emphasizes empathy, attention to detail, and the ability to navigate pricing discussions, with a focus on supporting small startups as they grow with Ashby's software suite.

Competenze

• Experience handling renewals for subscription-based customers.
• Ability to translate contract terms into customer-friendly language.
• Strong communication across Sales, Customer Success, and Product teams.

Mansioni

• Lead the renewal process for startup accounts ensuring timely closing.
• Manage day-to-day contract inquiries and order forms.
• Collaborate with Sales and CS to align terms with business goals.
• Maintain accurate contract records in the CRM and internal tools.

Conoscenze

Negotiation

Renewal management

CRM

Contract terminology

Cross-functional collaboration

Strumenti

CRM software

Descrizione del lavoro

Ashby, Inc. is seeking a Contract Manager to lead renewal negotiations and manage contracts for Startup accounts (up to 100 employees). You will work with Sales, Customer Success, and other teams to ensure renewals are executed smoothly, while delivering excellent customer experiences.

The role emphasizes empathy, attention to detail, and the ability to navigate pricing discussions, with a focus on supporting small startups as they grow with Ashby's software suite.