Startup Growth Account Executive

Stripe; San Francisco (CA); On-site; USD 120,000 - 190,000; Full time

Job summary

Stripe is seeking an Account Executive for startups and SMBs in San Francisco to own renewals and lead commercial negotiations, driving product adoption and upsell opportunities. You will work across product, sales, risk, and operations to deliver outcomes for existing Stripe customers.

Ideal candidates have 5+ years in client-facing sales, strong technical understanding, and a proven ability to navigate cross-functional teams in a fast-paced environment.

Qualifications

• 5+ years of experience in a client-facing sales role.
• Ability to understand complex technical ecosystems and build great relationships with technical customers.
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements.
• Problem-solving ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• A knack for working well with a wide range of stakeholders, both internally and externally.
• Ability and motivation to operate in an ambiguous and fast-paced environment.
• Superior verbal and written communication skills.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share.
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers.
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product.
• Own the full sales cycle from lead to close for startups and small and medium businesses.
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size.
• Identify and understand users' pain points to propose Stripe solutions.
• Make sure that internal teams are set up for users' success by coordinating with other Stripe teams.

Skills

Client-facing sales

Technical customer relationships

Upsell & renewals

Pricing & negotiations

Cross-functional collaboration

Communication skills

Excel

SQL

Tools

Excel

SQL

Job description

Stripe is seeking an Account Executive for startups and SMBs in San Francisco to own renewals and lead commercial negotiations, driving product adoption and upsell opportunities. You will work across product, sales, risk, and operations to deliver outcomes for existing Stripe customers.

Ideal candidates have 5+ years in client-facing sales, strong technical understanding, and a proven ability to navigate cross-functional teams in a fast-paced environment.