Strategic SMB Growth & Renewal Executive

WinsAbove; Chicago, Northern (IL, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Stripe is seeking an Account Executive, SMB Grower to lead renewals, upsell, and strategic growth across existing SMB customers. You will manage the full sales cycle, collaborate with product, risk, and operations, and drive adoption of Stripe offerings.

You will identify opportunities, build strong relationships with technical users, and coordinate with internal teams to ensure customer success in a fast-paced environment.

Qualifications

• 5+ years of experience in a client-facing/sales role.
• Ability to understand complex technical ecosystems and build great relationships with technical users.
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements.
• Analytical ability to manage complex pricing and cost considerations.
• Experience managing projects with input from cross-functional teams.
• A knack for working well with a wide range of stakeholders, both internally and externally.
• Superior verbal and written communication skills.

Responsibilities

• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share.
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers.
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product.
• Own the full sales cycle from lead to close for startups and small/medium businesses.
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size.
• Identify and understand users’ pain points to propose Stripe solutions.
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams.

Skills

Client-facing sales

Stakeholder management

Analytical thinking

Excellent communication

Tools

Excel

SQL

Job description

Stripe is seeking an Account Executive, SMB Grower to lead renewals, upsell, and strategic growth across existing SMB customers. You will manage the full sales cycle, collaborate with product, risk, and operations, and drive adoption of Stripe offerings.

You will identify opportunities, build strong relationships with technical users, and coordinate with internal teams to ensure customer success in a fast-paced environment.