Starbucks Shift Supervisor: Lead, Serve & Elevate

Furnitureland South; Jamestown (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Starbucks in Jamestown, NC is seeking a shift supervisor to ensure the delivery of the Starbucks Experience. You will lead the team in the absence of the Food Services Manager, oversee opening/closing procedures, cash handling, and scheduling while maintaining a clean, inviting store environment.

The role emphasizes customer-centric service, reliable communication with customers and staff, and adherence to health, safety, and sanitation standards in a fast-paced café setting.

Qualifications

• High School Diploma or equivalent with three or more years of customer service experience and two years in a leadership role.
• Strong communication and interpersonal skills are important for dealing with customers and staff.

Responsibilities

• Provides leadership and direction in the absence of the Director of Food Services.
• Capable of all opening and closing procedures.
• Adhere to all cash handling procedures and deposit guidelines.
• Assist in scheduling staff for weekly shifts and assign tasks.
• Ensure the café environment is clean and operates smoothly, including equipment maintenance.

Education

High School Diploma or equivalent with 3+ years customer service and 2 years leadership experience

Job description

Starbucks in Jamestown, NC is seeking a shift supervisor to ensure the delivery of the Starbucks Experience. You will lead the team in the absence of the Food Services Manager, oversee opening/closing procedures, cash handling, and scheduling while maintaining a clean, inviting store environment.

The role emphasizes customer-centric service, reliable communication with customers and staff, and adherence to health, safety, and sanitation standards in a fast-paced café setting.