Standby Power Systems Tech — On-Call & Maintenance Pro

RACK; West Palm Beach (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Job summary

Rack Electric's generator service division is hiring a Standby Power Systems Field Technician in West Palm Beach. You will maintain, troubleshoot, and optimize residential and commercial generators and controls.

You’ll work paperless in a CRM, perform bi-annual maintenance, install remote monitoring, handle emergencies during on-call weeks, and operate with safety and customer service in mind. This role requires a mechanical background, some electrical experience, and a willingness to

Qualifications

• Professional, neat appearance; well-spoken and detail oriented.
• Solid mechanical background; technical aptitude is a must.
• Electrical experience is a strong plus; familiarity with ATS, load shedding, and surge protection is a great advantage.
• Self-driven and motivated with a methodical approach; follows company procedures.
• Willingness to be cross‑trained across company divisions.
• Comfort working in extreme conditions including heat, wind, and rain.
• Ability to lift up to 70 lbs on rare occasions and to bend, stoop, squat, and kneel for extended periods.
• Generator experience is a huge plus; training on basic generator features and benefits is provided.

Responsibilities

• Complete residential and commercial bi-annual maintenance on a set daily schedule.
• Install and service remote monitoring equipment for generators.
• Troubleshoot operational issues on generators and related equipment.
• Perform routine service and preventive maintenance.
• Work paper‑free using our CRM platform to manage work orders and documentation.
• Participate in the on‑call rotation for emergency calls (one week at a time).

Skills

Mechanical background

Electrical experience

Tools & testing equipment

Cross-training willingness

Physical fitness

Tools

Electrical testing equipment

Job description

Rack Electric's generator service division is hiring a Standby Power Systems Field Technician in West Palm Beach. You will maintain, troubleshoot, and optimize residential and commercial generators and controls.

You’ll work paperless in a CRM, perform bi-annual maintenance, install remote monitoring, handle emergencies during on-call weeks, and operate with safety and customer service in mind. This role requires a mechanical background, some electrical experience, and a willingness to