Stand Operations Manager

HIGHPLAINS BREW; Bellevue (NE); Presencial; USD 50.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance with dental and visão

Paid time off

Flexible work schedule

Descripción de la vacante

High Plains Brew is seeking a Stand Manager to lead our Bellevue stand(s) with a focus on growth and profitable operation. You will coach, train, and manage the crew while upholding our culture, mission, and values.

You’ll handle scheduling, inventory, cash handling, and health compliance, and you’ll develop leaders for future roles. The role requires flexibility, weekend work, and strong customer-facing leadership.

Formación

• Has proven leadership abilities in a fast-paced environment with 40+ team members.
• Can create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50lbs.
• Can stand comfortably for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely walk in between and around cars in the drive-thru line.
• Can safely use a utility knife.
• Can quickly and cleanly operate any position in the stand during peak hours.
• Can maintain awareness of the shift’s operations while working a position.
• Can assertively and graciously confront their friends to address operational, procedural, or cultural issues.
• Can adapt to problems and implement solutions during stressful situations.
• Effectively manages multiple projects and deadlines.
• Can effectively lead and direct multiple personality types under pressure.

Responsabilidades

• Must be proficient in all Brewista and Shift Lead duties and skill sets.
• Maintains excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
• Provides regular feedback to each team member on strengths and areas of growth.
• Works with their crew’s needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines.
• Tracks and orders necessary inventory, small wares, parts, and equipment, while maintaining a low cost of goods sold by eliminating waste and accurate counting.
• Ensures appropriate cash handling, deposits, and change for their stand.
• Facilitates team bonding and development through regular meetings and events for their Shift Leads and Brewistas, in both one-on-one and group contexts.
• Takes ownership of solutions, whether through solving the problem themselves or looping in an approved partner or vendor.
• Ensure the crew is knowledgeable and meeting all health requirements.
• Is always developing new leaders to step into upcoming roles, regardless of current or future needs.
• Promptly implements and communicates directives from upper management.
• Thoughtfully delegates tasks to their leadership team and Brewistas to facilitate efficiency and appropriate development.

Conocimientos

Leadership

Customer interactions

Team management

Problem solving under pressure

Coaching and training

Adaptability

Microsoft Office Suite

Herramientas

Microsoft Office Suite

Descripción del empleo

High Plains Brew is seeking a Stand Manager to lead our Bellevue stand(s) with a focus on growth and profitable operation. You will coach, train, and manage the crew while upholding our culture, mission, and values.

You’ll handle scheduling, inventory, cash handling, and health compliance, and you’ll develop leaders for future roles. The role requires flexibility, weekend work, and strong customer-facing leadership.