Stagehand

Churchill Downs Incorporated; Sioux City (IA); On-site; USD 17,000 - 25,000; Part time

Job summary

Churchill Downs Incorporated in Sioux City is seeking a Stagehand to help maintain order during events and ensure a safe, enjoyable experience for guests. The role is on-call, part-time, and non-technical, with responsibilities across guest greeting, crowd control, and equipment support.

You will work in a fast-paced environment, require strong communication and customer service, and may lift up to 50 lbs. High school diploma preferred; availability for nights, weekends, and holidays expected.

Qualifications

• High school diploma or equivalent preferred.
• Excellent verbal and written communication required.
• Customer service experience preferred.

Responsibilities

• Greet guests on arrival and departure in a warm and inviting manner
• Interact with guests to maintain great guest relations and provide opportunities for loyalty
• Communicates to management in a timely fashion any guest compliments or complaints
• Assist with loading and unloading equipment as needed
• Be knowledgeable of venue layout
• Performs other related duties as assigned

Skills

Communication skills

Customer service

Attention to detail

Stress management

Education

High school diploma or equivalent

Job description

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Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!

JOB SUMMARY

The Stagehand primary responsibility of this position is to maintain order during events so that everyone in attendance may enjoy the event.

On-call, part-time, non-technical position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets guests on arrival and regards on departure in a warm and inviting manner
• Interacts with guests to maintain great guest relations and provide opportunities for loyalty
• Communicates to management in a timely fashion any guest compliments or complaints
• Assist with loading and unloading equipment as needed.
• Be knowledgeable of venue layout.
• Performs other related duties as assigned

REQUIRED SKILLS AND ABILITIES

• Excellent verbal and written communication skills
• Excellent customer service and interpersonal skills
• Detail-oriented and thorough with strong organizational and time management skills
• Ability to work under stress in a fast-paced environment

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• The employee is required to stand for the duration of the shift.
• While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee may be required to work long hours, including nights, weekends, and holidays.
• The noise level in the work environment is usually moderate to loud.
• The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.
• Ability to lift up to 50lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.