Banquet Set Up On Call

Churchill Downs; Sioux City (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Churchill Downs Incorporated in Sioux City is seeking a Banquet Houseman to support event execution and guest services. You will work closely with Food & Beverage and Marketing to prepare spaces, set tables, and ensure smooth day‑of operations for banquets.

The role requires attention to detail, reliability, and the ability to multitask in a fast-paced setting, including weekends, holidays, and nights. Prior hospitality or AV exposure is a plus, with a focus on guest satisfaction and team safety.

Qualifications

• High school diploma or equivalent preferred.
• Experience in hospitality, entertainment, sports, or similar environments.
• AV equipment setup/operation experience is a plus.

Responsibilities

• Upholds service standards while enforcing coaching and accountability.
• Ensures safety and security of team members and guests.
• Performs room set up according to floor plan and banquet event order.
• Executes table settings, buffet setups, displays, and bars per event order.
• Conducts closing down and cleanup of banquet spaces.
• Coordinates with F&B and Marketing in advance for day-of event details.
• Maintains courteous, professional communications with guests.

Skills

Interpersonal relations

Detail oriented

Fast-paced work

Extensive walking

Physical event setup

Availability for weekends/nights

Education

High school diploma

Hospitality/entertainment experience

AV equipment experience

Job description

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Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main + Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!

JOB SUMMARY

The Banquet Houseman works directly with the Food & Beverage and Marketing departments to facilitate group events and banquets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

• Upholds the company and departmental service standards while ensuring the coaching/accountability measures are enforced.
• Ensures the safety and security of Team Members and Guests.
• Completes room set up, following the floor plan as well as banquet event order.
• Executes table setting, buffet setups, displays, and bars following the banquet event order.
• Conducts closing down and cleanup of banquet spaces.
• Contacts F&B and Marketing teams in advance to confirm all details related to the event and assists the team in facilitating plans and fully responding to day-of requests.
• Ensures courteous, professional, sincere, and responsive communications with all Guests (internal and external).
• Other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Maintaining interpersonal working relationship among all personnel.
• Detail-oriented with a positive attitude and energy.
• Ability to work in a fast-paced environment and multi-task.
• Extensive walking is typically required.
• Performing physical work required to set up events.
• Available to work when needed, including weekends, holidays, and nights.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred.
• Previous experience working in hospitality, entertainment, sports, or a similar environment.
• Prior experience with audio visual equipment setup and operation is a plus.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.

The employee may also be required to lift, push, and pull up to 100lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.