Staffing Supervisor

Elara Caring; Broken Arrow, Northern (OK, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Elara Caring is hiring a Staffing Supervisor in Broken Arrow, OK to lead scheduling, dispatching and care coordination for personal care services. This full-time role oversees daily operations, ensures timely coverage, and maintains regulatory compliance while supporting field staff and clients.

The ideal candidate will manage real-time staffing challenges, communicate effectively with clients and caregivers, and drive process improvements.

Qualifications

• 2+ years of experience in staffing, scheduling, dispatching, or care coordination.
• Ability to manage high-volume schedules in a fast-paced environment.
• Excellent communication, problem-solving, and time-management skills.
• Proficiency with scheduling software or workforce management tools.

Responsibilities

• Oversee daily, weekly, and long-term personal care staff schedules to ensure adequate coverage across client assignments.
• Manage real-time dispatching to address call-offs, emergencies, and last-minute changes; restaff as needed.
• Supervise and support scheduling/coordinators and guide caregivers on procedures and attendance.
• Maintain scheduling records, service logs, and ensure compliance with Oklahoma regulations and EVV/payroll requirements.
• Identify opportunities to improve scheduling workflows and care coordination processes with leadership.

Skills

Staffing scheduling

Dispatching

Care coordination

Communication

Time management

Scheduling software

Tools

EVV systems

Payroll/timekeeping systems

Job description

## Staffing SupervisorApply: Broken Arrow - OK (W.Albany): Sallisaw - OK: Full time: Posted Today: JR-138577At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.**Job Description:****Staffing Supervisor****Location:** Broken Arrow or Sallisaw, OK **Job Type:** Full-Time### We are seeking an experienced **Staffing Supervisor** to lead day-to-day scheduling, dispatching, and care coordination of personal care services in a fast-paced service environment. This role is critical to ensuring timely coverage, continuity of care, and high client satisfaction while supporting field staff and maintaining compliance with Oklahoma regulations.The ideal candidate is highly organized, solutions-oriented, and comfortable managing real-time staffing challenges while coordinating closely with caregivers, clients, and internal leadership.### Key Responsibilities**Scheduling & Dispatching*** Oversee daily, weekly, and long-term personal care staff schedules to ensure adequate coverage across all client assignments* Manage real-time dispatching to address call-offs, emergencies, and last-minute schedule changes; ensures prompt restaffing of missed caregiver visits* Optimize staffing efficiency while balancing employee availability, skills, and client needs* Serve as the primary point of contact for urgent scheduling and coverage issues**Care Coordination*** Coordinate care services to ensure continuity and consistency for clients* Communicate effectively with clients, families, and caregivers regarding schedules, changes, and service expectations* Support care plan implementation by aligning staffing with authorized services and client preferences* Escalate and resolve care-related issues in collaboration with clinical or management teams**Team Leadership & Support*** Supervise and support scheduling and staffing coordinators, if applicable* Provide guidance to caregivers on scheduling procedures, timekeeping, and attendance expectations* Promote accountability, professionalism, and timely communication across the team**Compliance & Documentation*** Maintain accurate scheduling records, service logs, and staffing documentation* Ensure staffing practices align with Oklahoma regulations, authorization requirements, and company policies* Support EVV compliance, payroll accuracy, and audit readiness as needed**Performance & Process Improvement*** Monitor staffing metrics, overtime, and coverage trends* Identify opportunities to improve scheduling workflows, response times, and care coordination processes* Partner with leadership to support operational goals and service quality initiatives### **Required*** 2+ years of experience in staffing, scheduling, dispatching, or care coordination* Strong ability to manage high-volume schedules in a fast-paced environment* Excellent communication, problem-solving, and time-management skills* Proficiency with scheduling software, workforce management systems, or similar tools* Ability to handle urgent staffing situations calmly and effectively**Preferred*** Experience in sales, home care, healthcare, human services, or field-based staffing* Familiarity with Oklahoma healthcare or human services regulations* Prior supervisory or lead experience* EVV, payroll, or timekeeping system experience#ElaraGA***Equal Employment Opportunity**: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail].****Pay & Benefit Information**: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at* *https://careers.elara.com/us/en/benefits****EVerify**: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.*