Staffing Specialist

MAU Workforce Solutions; Greenville (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

MAU Workforce Solutions is seeking a dynamic Staffing Specialist to support recruiting, onboarding, employee relations, and workforce management for client accounts. You will partner with customers to fulfill hiring needs, build talent pipelines, and ensure exceptional service delivery.

The ideal candidate is a proactive recruiter and relationship builder who thrives in a fast-paced environment, champions workforce solutions, and delivers outstanding experiences for clients and associates.

Qualifications

• High School Diploma or GED.
• 1-3 years of recruiting, staffing, human resources, customer service, or workforce management experience.
• Strong communication, organizational, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and applicant tracking systems.
• Bachelor's degree in Human Resources, Business, or a related field.
• HR certification (SHRM-CP, PHR, or equivalent).

Responsibilities

• Recruit, screen, interview, and place candidates to meet client staffing requirements.
• Build and maintain candidate pipelines to ensure rapid response to open positions.
• Process and manage job orders while analyzing workforce needs and hiring priorities.
• Administer client-required assessments and screening processes.
• Conduct new hire orientation and onboarding to ensure a successful associate experience.
• Maintain candidate pools and workforce readiness through proactive recruiting strategies.
• Supervise, coach, counsel, evaluate, and support temporary associates.
• Administer company policies, procedures, and compliance requirements.
• Process merit increases, tenure increases, and incentive programs.
• Assist associates with workplace concerns and employment-related questions.
• Manage workplace injury cases, including investigations, reporting, and workers' compensation documentation.
• Represent the organization at unemployment and workers' compensation hearings as needed.
• Build strong relationships with client contacts through regular communication and site visits.
• Review workforce performance and staffing needs with customers.
• Support onboarding programs tailored to client requirements.
• Partner with leadership on pay and bill rate recommendations.
• Resolve invoicing concerns and support payment collection efforts when necessary.
• Deliver exceptional customer service while ensuring staffing goals and service level expectations are met.

Skills

Strong communication

Organizational skills

Relationship-building

Multitasking

Education

High School Diploma or GED

Bachelor's degree in Human Resources, Business, or related field

Tools

Microsoft Office

Applicant Tracking Systems

Job description

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Full-time, direct hire opportunity. Eligible for full benefits package.

About the Role

MAU is seeking a dynamic and customer-focused Staffing Specialist to support recruiting, onboarding, employee relations, and workforce management activities for our client accounts. In this role, you will partner with customers to fulfill hiring needs, build talent pipelines, support associate engagement, and ensure exceptional service delivery.

The ideal candidate is a proactive recruiter and relationship builder who thrives in a fast-paced environment, enjoys solving workforce challenges, and is passionate about delivering outstanding experiences for both clients and employees.

Key Responsibilities

Talent Acquisition & Workforce Management

• Recruit, screen, interview, and place candidates to meet client staffing requirements.
• Build and maintain candidate pipelines to ensure rapid response to open positions.
• Process and manage job orders while analyzing workforce needs and hiring priorities.
• Administer client-required assessments and screening processes.
• Conduct new hire orientation and onboarding to ensure a successful associate experience.
• Maintain candidate pools and workforce readiness through proactive recruiting strategies.

Employee Relations & Associate Support

• Supervise, coach, counsel, evaluate, and support temporary associates.
• Administer company policies, procedures, and compliance requirements.
• Process merit increases, tenure increases, and incentive programs.
• Assist associates with workplace concerns and employment-related questions.
• Manage workplace injury cases, including investigations, reporting, and workers' compensation documentation.
• Represent the organization at unemployment and workers' compensation hearings as needed.

Client Partnership & Customer Service

• Build strong relationships with client contacts through regular communication and site visits.
• Review workforce performance and staffing needs with customers.
• Support onboarding programs tailored to client requirements.
• Partner with leadership on pay and bill rate recommendations.
• Resolve invoicing concerns and support payment collection efforts when necessary.
• Deliver exceptional customer service while ensuring staffing goals and service level expectations are met.

Qualifications

Required

• High School Diploma or GED.
• 1-3 years of recruiting, staffing, human resources, customer service, or workforce management experience.
• Strong communication, organizational, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office and applicant tracking systems.

Preferred

• Bachelor's degree in Human Resources, Business, or a related field.
• HR certification (SHRM-CP, PHR, or equivalent).
• Experience in staffing, manufacturing, or workforce solutions environments.

Core Competencies

• Customer Focus
• Relationship Management
• Problem Solving & Analytical Thinking
• Decision Making
• Organization & Time Management
• Ethical Conduct
• Personal Effectiveness & Professionalism

This role offers several career advancement paths, including:

• Associate Relations Specialist
• Associate Relations Leader
• Other Corporate Support and Leadership Functions

This position operates within both office and client-site environments, including manufacturing and industrial facilities. Conditions may vary from climate-controlled office settings to production environments and GMP cleanroom facilities. Regular interaction with associates and client leadership is required.

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Lift up to 20 pounds regularly and up to 50 pounds occasionally.
• Stand and walk for extended periods.
• Climb stairs throughout the workday.
• Sit for extended periods while performing administrative duties.

Travel

Limited travel is required. Occasional overnight travel may be necessary.

Why Join MAU?

At MAU, we are committed to helping people find meaningful work while providing exceptional workforce solutions to our clients. You'll join a collaborative team environment where your contributions make a direct impact on employee success, customer satisfaction, and business growth.

EEO Statement

MAU is an Equal Opportunity Employer. Minorities, women, protected Veterans, and individuals with disabilities are encouraged to apply.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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