Staffing Coordinator (Temp to Contract)

Ultipro; Lebanon (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Employbridge is seeking a Staff Performance Coordinator for a seasonal assignment at our Lebanon, IN facility. The role focuses on onboarding, training, coaching, and supporting gig workers while maintaining client relationships.

Hours are 12-9pm or 1pm-10pm with some weekends required. You'll coordinate onboarding documents, run workforce reports using CRM/Power BI, and help manage payroll and attendance compliance.

Qualifications

• High school diploma or 6 months related experience.
• Hands-on experience in a logistics or manufacturing environment.
• Experience in a customer service role responsible for client communication.
• Data management experience.
• HR experience is preferred.
• Familiarity with a heavy process-oriented environment.
• Able to multi-task and adapt to shifting priorities in a high-pressure setting.
• Strong communication and teamwork to meet client goals.

Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues.
• Educates client on guidelines and sets expectations for handling employee issues.
• Ensures all employee issues are handled promptly and appropriately.
• Coordinates resolution of workforce issues with vendors and client partners.
• Delivers client customized new hire orientations.
• Collects and reviews onboarding documents prior to start.
• Runs reports and uses data to identify workforce challenges.
• Participates in client meetings about safety and operations; documents incidents and observes safety programs.
• Processes payroll and tracks attendance, wage, and hour compliance.

Skills

Logistics experience

Customer service

Data management

HR experience

CRM software

Problem solving

Education

High school diploma or equivalent

Tools

Power BI

Time/attendance software

CRM software

Job description

This role is designed to support increase seasonal demand. There is high potential of this role becoming permanent after the success of the seasonal contract.

Hours: 12-9pm or 1pm to 10pm (Some weekends will be required)

Location: Onsite at large retail distribution facility in Lebanon, IN

EmployGig is an innovative staffing solution that connects businesses with workers seeking flexible 4-hour gig assignments. Through Employbridge’s managed service model, we recruit and support a diverse workforce of caregivers, students, retirees, and other individuals looking for flexible work opportunities. We are seeking a Staff Performance Coordinator to play a key role in the success of our gig workforce. In this position, you will be responsible for onboarding, training, coaching, and supporting Gig workers while maintaining strong client relationships and ensuring workforce demands are consistently met. The ideal candidate is highly professional, customer-focused, skilled at conflict resolution, and comfortable balancing employee engagement with client service. If you enjoy developing people, solving challenges, and creating positive workforce experiences, we’d love to hear from you.

Your Role & Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues.
• Educates client on guidelines and sets expectations for the handling of any employee issues.
• Ensures all employee issues are handled appropriately and in a timely fashion.
• Coordinates resolution of the all-workforce issues with vendors and client partners and understands risk areas for all parties.
• Delivers client customized new hire orientations.
• Collects and reviews all required work related onboarding documents for each employee prior to start.
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software).
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
• Processes payroll and tracks attendance, wage, and hour compliance

Preferred Education & Experience

• High school diploma or 6 months related experience

Competencies (Skills & Knowledge You’ll Bring)

• Hands-on experience in a logistics or manufacturing environment.
• Experience in a customer service role responsible for client communication.
• Data management experience.
• HR experience is preferred.
• Familiarity with a heavy process-oriented environment.
• Able to multi-task, change priorities as appropriate and execute tasks in a high-pressure Environment.
• Able to understand client goals and how they measure success.
• Comes together to achieve organizational goals in order to succeed and grow. Therefore, every employee should have the ability to work in a team and contribute towards individual and business goals.
• Communicates information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication.
• Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively.
• Experience using various technology platforms to drive effective decisions.

Your Work Environment (Physical Demands)

Client Site: Typically work is performed is generally offsite at a client’s location that could be an office or other business setting and require travel to and from locations. This position requires compliance for all occupational safety and health standards, rules, and regulations. Below are a few standards specific for this position:

• Sit or stand for long periods of time and walk short distances
• Regularly required to talk, hear, and communicate in writing
• Adjust to vision for both close and distance views
• Stoop, kneel, bend, crouch and lift up to 50 pounds

Employbridge is proud to offer a comprehensive benefits package to full-time temporary employees to Include:

• Medical, dental, and vision benefits available upon hire (enroll the week following your first paycheck)
• Multiple medical plan options to fit your needs.
• Paid holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and more.
• 16 hours of paid community volunteer time each year.
• Employee discount program offering savings on travel, entertainment, shopping, and more!
• Wireless discounts on eligible plans
• Optional accident, critical illness, and hospital indemnity coverage available.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.