Staffing Coordinator, SNC (FT Days)

Allied Services; Scranton (Lackawanna County); On-site; USD 42,000 - 56,000; Full time

Job summary

Allied Services in Scranton, PA seeks a Staffing Coordinator to develop monthly nursing schedules ensuring proper resident care ratios. You will handle benefit time coordination, attendance tracking in KRONOS, and HR compliance while liaising with nursing staff.

Preferred is prior staff scheduling and customer service experience, plus proficiency with Excel and Word to support reporting and data needs.

Qualifications

• High School diploma or equivalent required.
• Staff Scheduling Experience Preferred.
• Customer service related experience preferred.
• Computer skills with knowledge of Excel, Word or spreadsheet development is preferred.

Responsibilities

• Develop monthly nursing staff schedules ensuring proper ratios based on acuity and resident needs.
• Coordinate coverage for benefit time usage and call offs to ensure smooth service.
• Record time and attendance in KRONOS Dimensions and monitor absence guidelines.
• Provide data for labor and CMS staffing reports as needed.
• Assist with FMLA/LOA tracking and HR compliance under supervision.
• Act as liaison between staff and administration for inquiries and concerns.

Skills

Staff scheduling

Customer service

Communication

Education

High School diploma or equivalent

Tools

KRONOS Dimensions

Excel

Word

Job description

GENERAL SUMMARY

Under the direction of the Staffing Efficiency Manager, the Coordinator, Staffing works collaboratively to develop monthly nursing staff schedules ensuring proper ratios based on resident needs and acuity. Position assists with the processing of benefit and other time off requests as well as coordinating the required coverage for same. Monitors adherence to Absence Control Guidelines through the KRONOS Dimensions system. Additionally, this position ensures proper procedural adherence and tracking with FMLA and other Human Resource requirements while acting as a liaison with nursing staff as directed by the Staffing Efficiency Manager.

Type of supervision exercised: none. Jobs reporting to this position: none.

EDUCATION

High School diploma or equivalent required.

Additional Education/training Preferred With Computer/mathematical Concentration

WORK EXPERIENCE

Staff Scheduling Experience Preferred.

Customer service related experience preferred.

Computer skills with knowledge of Excel, Word or spreadsheet development is preferred.

Brief Description

Under the direction of the Staffing Efficiency Manager, the Coordinator, Staffing works collaboratively to develop monthly nursing staff schedules ensuring proper ratios based on resident needs and acuity. Position assists with the processing of benefit and other time off requests as well as coordinating the required coverage for same. Monitors adherence to Absence Control Guidelines through the KRONOS Dimensions system. Additionally, this position ensures proper procedural adherence and tracking with FMLA and other Human Resource requirements while acting as a liaison with nursing staff as directed by the Staffing Efficiency Manager.

• 30% Assists with the preparation of nursing staff schedules ensuring appropriate ratios based on acuity and needs. Coordinates coverage for benefit time usage and call offs ensuring smooth service provision on all nursing units. Provides ongoing communication with Nursing Management/Administration on staffing patterns as directed by the Staffing Efficiency Manager. (E)
• 20% Records time and attendance in KRONOS Dimensions Payroll System and monitors adherence to Absence Control Guidelines and any other related policies. Handles auto generated disciplinary actions generated through KRONOS Dimensions for follow up with immediate supervisors under the direction of the SEM. (E)
• 11% Plays a key role in staffing efficient and overtime management. Works closely with administrative team to ensued recruitment and retention needs are met and continuously monitored. (E)
• 10% Initiates employee confidential forms for terminations, transfers or other adjustments in a timely fashion and processes with Human Resources. (E)
• 10% Acts as a liaison between staff and administration as needed to address any employee inquiries or concerns in a timely fashion; ensures high level of customer services is provided in staffing office. (E)
• 9% Provides data and reports as requested for Administrative team for labor and cost analysis; actively participates in any required data retrieval for CMS staffing reports as needed under the direction of Administration. (E)
• 5% Monitors FMLA/LOA usage in collaboration with the Human Resources Department and Nursing Administrator through the KRONOS Dimensions system and other tracking methods. (E)
• 5% Assumes an active role with light duty processes in collaboration with the DON/Nursing Administration and ensures compliance with requirement/restrictions set forth as directed by the Staffing Efficiency Manager.