Staffing Coordinator

Judson Senior Living; Cleveland (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Judson Senior Living is seeking a Staffing Coordinator / Clinical Scheduler to ensure staffing across Judson Park, Judson Manor, and SFC areas aligns with budgeted census and unit needs.

The role uses established rules and a designated PRN pool to fill vacancies, reduce overtime, and coordinate schedules for multiple sites. Strong organizational and communication skills are essential for success.

Qualifications

• Excellent communication, presentation, organizational and time management skills with strong customer service background.
• Computer literacy including Microsoft Office and experience with an HRIS.
• Ability to work in fast-paced environment with minimal supervision and travel locally if needed.

Responsibilities

• Schedules employees to maintain adequate staffing levels according to budget and unit needs.
• Manages call-offs and staffing issues, reporting to RCM or director.
• Distributes staffing sheets daily to managers and staff.
• Maintains attendance records and self-scheduling of PTO.
• Participates in new hire nursing orientation and coaching on processes and scheduling.

Skills

Communication skills

Organization

Time management

MS Office / HRIS

Education

High school diploma

Tools

Microsoft Office

HRIS

Job description

STAFFING COORDINATOR / CLINICAL SCHEDULER

General Purpose:

The staffing scheduler is responsible for ensuring that Judson Park, Judson Manor, and SFC assisted and skilled areas are efficiently staffed according to budgeted census and unit needs. This position ensures that staffing is based on established rules either administratively or union contracts utilizing permanent staff based on their schedules and filling vacancies and call-off through the use of designated PRN (as needed) pool or other approved venues.

Essential Duties and Responsibilities:

• Effectively schedules employees to maintain adequate staffing levels established by the State to cover open positions, leaves of absence, jury duty, holiday, work related light duty assignments, and other paid time off in the following manner:
• Utilizes overtime efficiently.
• Covers with agency, with approval, if all other options are depleted and position is still open.
• Prepares and maintains daily assignment sheets for all 3 sites and insures that:
• Staffing is consistent with staffing needs based on budget. Replacement staff is utilized based on the rules established with a goal of reducing overtime and agency usage.
• Manages call offs and other staffing issues reporting staffing issues to the Resident Care Manager (RCM) or director with any unfilled vacancies.
• Distributes staffing sheets daily to RCM’s, Supervisors, and security or other areas as designated.
• Monitors and assists employees with Self-scheduling of PTO time according to designated program in place.
• Maintains employees’ attendance records.
• Log call offs, tardiness, reporting off early on attendance record.
• Participates in the new hire nursing orientation as directed including but not limited to: departmental processes, rules and expectations, uniforms, and scheduling

Other Related Duties

• Participates in the Associate Engagement Process that promotes turnover reduction
• Assists with union related concerns or issues related to scheduling
• Miscellaneous: Maintains a record of acceptable attendance and punctuality. Observes all company rules and safety procedures. Other duties as assigned.

Judson Core Values:

This position requires incumbents to exhibit personalized customer service by supporting and upholding Judson’s Core Values:

• Respectfulness: I treat everyone with dignity, courtesy and respect.
• Empowerment: I am a problem solver by taking ownership and searching for solutions.
• Communication: I listen with empathy and communicate positively with others.
• Integrity: I do the right thing every time.
• Teamwork: I build collaborative relationships to provide the best possible service.
• Excellence: I strive to exceed the expectations of all those I come into contact with.

Minimum Qualifications, Education and Certifications:

Required Qualifications:

• Excellent communication, presentation, organizational, and time management skills with a strong background in successfully delivering exceptional customer service
• Computer literacy required, including strong skills in Microsoft Office products (Excel, Word, PowerPoint, etc.) and practical experience working with a human resource information system
• Ability to work in a fast-paced environment with minimal supervision, time management skills to ensure completion of duties
• Ability to routinely travel locally and periodically work a non-traditional schedule/outside regular business hours if neededHigh school diploma

Preferred Qualifications:

• Previous experience in healthcare scheduling preferred

Physical Requirements:

Communication skills including articulation and enunciation to be heard and understood. Physical demands may include standing or sitting for extended periods, walking, lifting up to 25 lbs., climbing stairs, bending, stooping and repetitive motion. Position is primarily in office environment.

Working Conditions:

Must be able to travel through and be visible throughout Judson’s campuses. Flexibility in work hours may be necessary.