Staffing Coordinator

Arizona Labor Force; Arizona; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Life insurance

Vision insurance

Tuition reimbursement

Job summary

Arizona Labor Force is seeking a Staffing Coordinator to manage worker dispatch and onboarding, ensuring strong client and staff relationships. The role involves multitasking in a fast-paced environment, handling responsibilities such as processing documentation, conducting daily checks, and providing outstanding customer service.

Applicants must have experience in customer service and possess at least a high school diploma. Benefits include 401(k), health insurance, and paid time off.

Qualifications

• Experience in customer service is required.
• High school diploma or equivalent is mandatory.
• Valid Drivers License preferred.

Responsibilities

• Manage worker dispatch and onboarding of employees.
• Build strong relationships with clients and staff.
• Ensure proper documentation for employment status.
• Administer background checks and manage safety orientations.

Skills

Customer service experience

Adaptability

Multitasking

Communication skills

Education

High school diploma or equivalent

Valid Drivers License

Job description

JOB SUMMARY

As a Staffing Coordinator you would be responsible for managing worker dispatch, onboarding new employees, and handling branch communications (phone and email). This role requires quick, accurate work in a fast-paced environment while maintaining strong relationships with clients and staff. Key responsibilities include assigning workers to client shifts, ensuring smooth onboarding, and responding promptly to inquiries. The ideal candidate is efficient, communicative, adaptable, and skilled at multitasking in a dynamic setting

HOURS

Monday-Thursday 4am-10am

Friday 4am-5pm (optional split shift with a break)

JOB SPECIFIC FUNCTIONS

• Provide outstanding customer service to every client internally, externally, and worker interaction
• Build strong customer relationships
• Source qualified candidates
• Screen, interview, and hire qualified candidates
• Process I-9 and E-Verify functions in accordance with the state and federal laws and internal policy
• Maintain an ongoing database of active and available workers.
• Fill all client staffing orders and/or provide order status update accordingly.
• Maintain equipment inventory and monitor equipment check-outs and returns.
• Complete daily arrival calls to clients
• Perform daily marketing calls to place excess available workers.
• Generate lead information and forward to assigned Sales Representative
• Perform weekly client service calls.
• Immediately escalates all client issues to leadership that were not resolved at the branch level.
• Maintain up to date and accurate documentation in JKM and SD to ensure employment status is clear and unemployment records are complete
• Accurately process daily and weekly pay checks
• Accurately audit and maintain internal and external documentation systems i.e. AIM, Everify, JKM, SD.
• Complete branch close out reconciliation daily and weekly to ensure accurate invoicing
• Manage and reconcile branch petty cash fund
• Facilitate and manage worker safety orientations and daily trainings to ensure worker safety awareness and continuous safety dialogue
• Administer background and drug tests as required
• Set priorities and schedule daily events
• Maintain clean and organized workspace and office areas
• Maintain operational office equipment to ensure essential branch functions are supported i.e. work ticket and check printers
• Complete all office duties required such as phone calls, document filing, and email communications
• Handle incoming calls after hours in an emergency or when scheduled
• Train New Hire employees when needed
• Other duties as assigned

QUALIFICATIONS

Experience:

• Previous customer service experience

Education:

• High school diploma or equivalent required.
• Valid Drivers License preferred.
• Authorized to work in the United States

BENEFITS

• 401(k)
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Tuition reimbursement

Arizona Labor Force is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.