Staffing Coordinator

Arizona Labor Force, Inc.; Phoenix (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

Arizona Labor Force, Inc. is seeking a Staffing Coordinator to manage worker dispatch, onboarding, and branch communications.

You will assign workers to client shifts, coordinate onboarding, and respond to inquiries with accuracy and courtesy. The role requires efficiency, strong communication, adaptability, and multitasking in a fast-paced environment while maintaining solid relationships with clients and staff.

Qualifications

• Previous customer service experience.
• High school diploma or equivalent.
• Authorized to work in the United States.
• Valid driver’s license preferred.

Responsibilities

• Provide outstanding customer service to clients, internally and with workers.
• Build strong customer relationships.
• Source qualified candidates and screen/interview.
• Process I-9 and E-Verify in accordance with laws.
• Maintain an up-to-date database of active workers.
• Fill client staffing orders and provide status updates.
• Maintain office operations and communicate with branches.
• Complete daily communications and assist with onboarding.
• Train new hires when needed.
• Other duties as assigned.

Skills

Customer service

Education

High school diploma or equivalent

Authorized to work in the United States

Valid driver’s license

Job description

Description

JOB SUMMARY

As a Staffing Coordinator you would be responsible for managing worker dispatch, onboarding new employees, and handling branch communications (phone and email). This role requires quick, accurate work in a fast-paced environment while maintaining strong relationships with clients and staff. Key responsibilities include assigning workers to client shifts, ensuring smooth onboarding, and responding promptly to inquiries. The ideal candidate is efficient, communicative, adaptable, and skilled at multitasking in a dynamic setting

HOURS

Monday-Friday 9am-5pm

PAY

$20/hour

JOB SPECIFIC FUNCTIONS

• Provide outstanding customer service to every client internally, externally, and worker interaction


• Build strong customer relationships


• Source qualified candidates


• Screen, interview, and hire qualified candidates


• Process I-9 and E-Verify functions in accordance with the state and federal laws and internal policy


• Maintain an ongoing database of active and available workers.


• Fill all client staffing orders and/or provide order status update accordingly.


• Maintain equipment inventory and monitor equipment check-outs and returns.


• Complete daily arrival calls to clients


• Perform daily marketing calls to place excess available workers.


• Generate lead information and forward to assigned Sales Representative


• Perform weekly client service calls.


• Immediately escalation all client issues to leadership that were not resolved at the branch level.


• Maintain up to date and accurate documentation in JKM and SD to ensure employment status is clear and unemployment records are complete


• Accurately process daily and weekly pay checks


• Accurately audit and maintain internal and external documentation systems i.e. AIM, Everify, JKM, SD.


• Complete branch close out reconciliation daily and weekly to ensure accurate invoicing


• Manage and reconcile branch petty cash fund


• Facilitate and manage worker safety orientations and daily trainings to ensure worker safety awareness and continuous safety dialogue


• Administer background and drug tests as required


• Set priorities and schedule daily events


• Maintain clean and organized workspace and office areas


• Maintain operational office equipment to ensure essential branch functions are supported i.e. work ticket and check printers


• Complete all office duties required such as phone calls, document filing, and email communications


• Handle incoming calls after hours in an emergency or when scheduled


• Train New Hire employees when needed


• Other duties as assigned

Requirements

QUALIFICATIONS

Experience:

• Previous customer service experience

Education:

• High school diploma or equivalent required.


• Valid Drivers License preferred.


• Authorized to work in the United States

Arizona Labor Force is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.