Staffing Agency Manager – Leadership Role with Growth Potential

Elite Staffing Solutions Wichita; Wichita (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

A staffing solutions company in Wichita is seeking a Team Lead to supervise and mentor team members, ensuring high standards and exceptional service delivery. The role requires a minimum of three years of experience in a leadership position, excellent communication skills, and a commitment to customer service. This position offers significant growth opportunities within the company, highlighting its family-oriented culture and recognition in the industry as one of the fastest-growing firms.

Qualifications

• Minimum of three years of experience in a leadership role within an office setting.
• Proven track record of effective team management and performance improvement.
• Strong problem-solving skills with a solution-oriented mindset.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and mentor team members, ensuring effective task delegation.
• Monitor team workload and performance metrics.
• Conduct training for new team members on policies and procedures.
• Handle escalations and client communications.
• Promote a positive, high-performance culture.
• Screen and interview candidates according to client requirements.
• Interpret drug screen results and make informed hiring decisions.
• Maintain accurate records and ensure compliance with client standards.
• Match candidates to job orders and confirm job details.
• Provide updates to clients on candidate status and handle urgent staffing requests.

Skills

Leadership

Team management

Communication

Problem-solving

Interpersonal skills

Customer service

Compliance

Customer service

Integrity

Education

Bachelor’s degree or equivalent experience

Job description

In this leadership role, you’ll have ample opportunities for growth and advancement within our company. We are committed to excellence, and our culture reflects a strong sense of family and high standards. We work hard and play hard, and we’re proud of our achievements, including being named to the Inc. 500 list of fastest-growing private companies. With last year’s revenue reaching $8.1 million, we’re looking for driven individuals eager to contribute to our continued success. If you want to be rewarded for your hard work, appreciated, and grow in your career, this is the place for you.

As a Team Lead, you’ll play a vital role in mid-level management, ensuring we maintain our high standards and deliver exceptional service. There’s plenty of room for growth and professional development as you help shape the future of our company.

Responsibilities

• Supervise and mentor team members, ensuring effective task delegation.
• Monitor team workload and performance metrics.
• Conduct training for new team members on policies and procedures.
• Handle escalations and client communications.
• Promote a positive, high-performance culture.
• Screen and interview candidates according to client requirements.
• Interpret drug screen results and make informed hiring decisions.
• Maintain accurate records and ensure compliance with client standards.
• Match candidates to job orders and confirm job details.
• Provide updates to clients on candidate status and handle urgent staffing requests.

Qualifications

• Minimum of three years of experience in a leadership role within an office setting.
• Proven track record of effective team management and performance improvement.
• Strong problem-solving skills with a solution-oriented mindset.
• Excellent communication and interpersonal skills.
• Experience in candidate screening, interviewing, and compliance management.
• Ability to adapt quickly to changing priorities and work under pressure.
• Commitment to exceptional customer service and professional integrity.
• Bachelor’s degree or equivalent experience preferred.