Experienced Team Leader

Chick-fil-A of Collierville; Collierville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(K) Match

Paid Time Off

Flexible Scheduling

Free Meals

Professional Development

Supportive Environment

Meaningful Work

Collaborative Culture

Job summary

Chick-fil-A of Collierville is seeking a seasoned leader to guide teams, shape execution, and drive meaningful business outcomes. The role balances strategic thinking with hands-on leadership to foster collaboration and accountability across departments.

You will develop strategies, coach staff, and monitor progress using data-informed insights, while upholding Chick-fil-A’s service and quality standards in a dynamic, fast-paced environment.

Qualifications

• Extensive leadership experience in a fast-paced environment.
• Strong communication and relationship-building skills.
• ServSafe certified (or willing to become certified).

Responsibilities

• Provide clear direction and support to teams to achieve organizational goals.
• Develop and implement strategies to improve performance and growth.
• Build relationships with internal partners and stakeholders across the organization.
• Oversee day-to-day operations and identify opportunities for improvement.
• Coach, mentor, and empower team members for professional growth.
• Monitor progress using data-informed insights to guide decisions.
• Promote a positive and collaborative work environment.
• Represent the team with professionalism and communicate priorities clearly.

Skills

Leadership

Cross-functional

Communication

Problem solving

Strategic planning

Coaching

Accountability

Education

High school diploma

Job description

We are seeking a seasoned and strategic leader to guide teams, shape execution, and drive meaningful business outcomes. The ideal candidate brings a proven track record of building trust, setting direction, and delivering results in a dynamic environment. This role is well suited for someone who can balance strategic thinking with hands-on leadership, foster collaboration across multiple teams, and help strengthen a culture of accountability and growth. Care and excellence is at the heart of everything we do so we expect our leaders to exhibit both on a daily basis.

What You Will Do

• Provide clear direction, leadership, and support to teams to help achieve organizational goals.
• Develop and implement strategies that improve performance, efficiency, and overall business growth.
• Build strong relationships with internal partners and key stakeholders across the organization.
• Oversee day-to-day operations while identifying opportunities for improvement and innovation.
• Coach, mentor, and empower team members of all ages and backgrounds to support professional growth.
• Monitor progress of all objectives and use data-informed insights to guide decision-making.
• Promote a positive and collaborative work environment.
• Represent the team with professionalism and help communicate priorities, progress, and outcomes clearly.

What You Bring

• Extensive leadership experience in a fast-paced, growing environment.
• Demonstrated ability to lead teams, influence outcomes, and manage cross-functional initiatives.
• Strong communication and relationship-building skills, with an emphasis on empathy.
• Proven success in setting priorities, solving complex problems, and making sound decisions under pressure.
• Ability to balance strategic planning with operational excellence.
• Experience coaching others and supporting team development.
• High level of professionalism, integrity, and accountability.
• Comfort working with ambiguity and adapting to changing business needs.

Preferred Qualifications

• Minimum of high school diploma
• Weekend availability, no Sundays
• ServSafe certified (or willing to become certified)
• Ability to stay on your feet throughout a shift and lift up to 50 pounds
• Strong communication and interpersonal skills.
• Ability to work collaboratively and build positive working relationships.
• Good organizational skills and attention to detail.
• Ability to manage multiple priorities and adapt to changing needs.
• Problem-solving mindset with a willingness to learn.Comfort using common workplace tools and technology.
• Ability to receive and apply constructive criticism.

What We Offer

• Paid Training
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(K) Match
• Paid Time Off
• Flexible Scheduling
• Free Meals
• Professional Development
• Supportive Environment
• Meaningful Work
• Collaborative Culture