Staffing Account Manager

Careers In Nonprofits; Washington (District of Columbia); Hybrid; USD 63,000 - 77,000; Full time

Job summary

Careers In Nonprofits is seeking an Account Manager for the DC area who will own a growing nonprofit client book, serving as the trusted staffing partner to understand needs and deliver hiring solutions.

The role combines client relationship management, collaboration with Recruiters, and consulting on market trends, compensation, and process optimization.

Hybrid schedule (3 in-office/2 remote) and a path to build a local book of business with uncapped commission.

Qualifications

• 1+ year of staffing experience highly preferred (either full-desk recruitment or account management); B2B sales experience may substitute
• Proven ability to serve as a trusted partner to hiring managers, understanding their hiring needs, and managing expectations throughout a search.
• Customer service minded, with exceptional written and verbal communication skills
• Highly organized and efficient at managing competing priorities

Responsibilities

• Serve as the primary point of contact for incoming client inquiries, building relationships and understanding each organization's staffing needs.
• Consult with clients to identify hiring challenges, recommend appropriate staffing solutions, and qualify new searches.
• Guide clients on market trends, candidate profiles, compensation, and hiring processes to help set searches up for success.
• Partner closely with Recruiters to communicate search requirements, establish expectations, and ensure a smooth handoff and exceptional client experience.
• Stay informed on active searches, client relationships, and recruiting activity, proactively identifying challenges and opportunities for improvement.
• Maintain relationships with existing clients, identifying opportunities to support their evolving staffing needs.
• Grow the local book of business through networking, relationship building, and outreach to prospective clients.]

Skills

Staffing experience

B2B sales

Customer service

Communication skills

Organization

Job description

Are you a staffing professional who enjoys building client relationships and is ready to serve the nonprofit sector?

POSITION: Account Manager

LOCATION: Washington, DC (Hybrid - 3 days in-office/2 remote)

SCHEDULE: 8:30AM-5:30PM

Is This Your Dream Job? As the Account Manager for our DC office, you'll take ownership of our established book of nonprofit clients, serving as their trusted partner in navigating staffing needs and finding the right hiring solutions. You'll manage incoming inquiries, qualify and open searches for our recruitment team to fill.

This opportunity is ideal for someone who understands the staffing business and has strong client service delivery skills.

Our Ideal Candidate:

• 1+ year of staffing experience highly preferred (either full-desk recruitment or account management); B2B sales experience may substitute
• Proven ability to serve as a trusted partner to hiring managers, understanding their hiring needs, and managing expectations throughout a search.
• Customer service minded, with exceptional written and verbal communication skills
• Highly organized and efficient at managing competing priorities

About Us:

At Careers In Nonprofits, we are a world-class staffing firm dedicated exclusively to the nonprofit sector. With offices NYC, DC, Chicago and San Francisco, we celebrate diversity and are committed to creating an inclusive work environment. Our culture revolves around entrepreneurship, servant leadership, accountability, and top-notch service. Embracing our #ILoveMyJob mission, we empower our team to thrive, valuing individual contributions and diverse perspectives.

Responsibilities:

• Serve as the primary point of contact for incoming client inquiries, building relationships and understanding each organization's staffing needs.
• Consult with clients to identify hiring challenges, recommend appropriate staffing solutions, and qualify new searches.
• Guide clients on market trends, candidate profiles, compensation, and hiring processes to help set searches up for success.
• Partner closely with Recruiters to communicate search requirements, establish expectations, and ensure a smooth handoff and exceptional client experience.
• Stay informed on active searches, client relationships, and recruiting activity, proactively identifying challenges and opportunities for improvement.
• Maintain relationships with existing clients, identifying opportunities to support their evolving staffing needs.
• Grow the local book of business through networking, relationship building, and outreach to prospective clients.

Compensation: The base salary for this position is $60,000, with anticipated total earnings of $70-$80k in Year 1, including commission.

Our uncapped commission structure rewards performance, with graduated tiers that increase earning potential as your book of business grows. You'll inherit an established book of clients, providing an immediate foundation for building relationships, generating revenue, and earning commissions.

As you grow in the role and take on greater ownership of the branch, your earning potential will grow alongside you. Year 2 total earnings are projected at $80,000-$100,000, with opportunities to exceed that range based on performance.

We’d love to hear from you.

If this sounds like the job for you, we would love to help make that happen.

For more information about PNP Staffing Group and Careers In Nonprofits and our other available opportunities and workshops, please visit our websites at www.pnpstaffinggroup.com or www.careersinnonprofits.com

Careers In Nonprofits is an equal opportunity employer. Empowered by the #ILoveMyJob mission, we celebrate diversity and are committed to creating an inclusive work environment within the nonprofit sector.

Due to the high volume of applications we receive, we regretfully can only respond to those candidates who best meet the requirements of a specific position or whose backgrounds are generally applicable to our client base. Please rest assured that we retain all candidate information for possible future matches, even if you do not hear from us in regard to your application in response to this ad.