Nonprofit Staffing Account Manager - Hybrid (DC)

Careers In Nonprofits; Washington (District of Columbia); Hybrid; USD 63,000 - 77,000; Full time

Job summary

Careers In Nonprofits is seeking an Account Manager for the DC area who will own a growing nonprofit client book, serving as the trusted staffing partner to understand needs and deliver hiring solutions.

The role combines client relationship management, collaboration with Recruiters, and consulting on market trends, compensation, and process optimization.

Hybrid schedule (3 in-office/2 remote) and a path to build a local book of business with uncapped commission.

Qualifications

• 1+ year of staffing experience highly preferred (either full-desk recruitment or account management); B2B sales experience may substitute
• Proven ability to serve as a trusted partner to hiring managers, understanding their hiring needs, and managing expectations throughout a search.
• Customer service minded, with exceptional written and verbal communication skills
• Highly organized and efficient at managing competing priorities

Responsibilities

• Serve as the primary point of contact for incoming client inquiries, building relationships and understanding each organization's staffing needs.
• Consult with clients to identify hiring challenges, recommend appropriate staffing solutions, and qualify new searches.
• Guide clients on market trends, candidate profiles, compensation, and hiring processes to help set searches up for success.
• Partner closely with Recruiters to communicate search requirements, establish expectations, and ensure a smooth handoff and exceptional client experience.
• Stay informed on active searches, client relationships, and recruiting activity, proactively identifying challenges and opportunities for improvement.
• Maintain relationships with existing clients, identifying opportunities to support their evolving staffing needs.
• Grow the local book of business through networking, relationship building, and outreach to prospective clients.]

Skills

Staffing experience

B2B sales

Customer service

Communication skills

Organization

Job description

Careers In Nonprofits is seeking an Account Manager for the DC area who will own a growing nonprofit client book, serving as the trusted staffing partner to understand needs and deliver hiring solutions.

The role combines client relationship management, collaboration with Recruiters, and consulting on market trends, compensation, and process optimization.

Hybrid schedule (3 in-office/2 remote) and a path to build a local book of business with uncapped commission.