Account Manager/Recruiter

GHR Healthcare; Center Square (PA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Base salary plus commission

Weekly direct deposit

Ongoing training and professional dev.

Health, dental, and vision insurance

401(k) with company match

Generous PTO

Maternity benefits

Free Calm app subscription

Job summary

GHR Healthcare in Center Square, PA is seeking an Account Manager/Recruiter for our Direct Hire division to nurture client partnerships and drive new business. The role blends account management, business development, and full-cycle recruiting to expand client relationships and secure permanent placements.

You will identify hiring needs, source/top candidates, coordinate interviews, and close offers while maintaining strong client and candidate communication in a fast-paced environment.

Qualifications

• Minimum of 2 years in direct hire or agency recruiting.
• Strong verbal and written communication skills.
• Proactive, relationship-driven approach to client work.
• Ability to manage multiple openings and client accounts.

Responsibilities

• Manage client partnerships and build long-term relationships.
• Provide excellent service to clients, field staff, and candidates.
• Identify staffing needs and recruit for contract and direct hire roles.
• Oversee full-cycle recruiting: sourcing, screening, interviewing, presenting, coordinating, offers.
• Partner with clients to understand hiring needs and ideal candidate profiles.
• Maintain strong candidate pipelines and regular status updates.

Skills

Recruiting

Account Management

Business Development

Communication

Tools

ATS

Job description

The Account Manager/Recruiter is responsible for building and maintaining strong client relationships, growing existing accounts, and driving new business opportunities within our Direct Hire division. This role combines account management, business development, and full-cycle recruiting, with a focus on expanding client partnerships, identifying additional hiring needs, generating new job orders, and delivering successful permanent placements. The ideal candidate is proactive, relationship-driven, and skilled at turning established client relationships into long-term, mutually beneficial partnerships that drive continued business growth.

Responsibilities

• Manage client partnerships assigned by the VP and build strong, long-term relationships.
• Provide outstanding customer service to clients, field staff, and candidates.
• Identify client staffing needs and recruit qualified candidates for both contract and direct hire opportunities.
• Manage the full-cycle recruiting process for direct hire roles, including sourcing, screening, interviewing, presenting candidates, coordinating interviews, and closing offers.
• Partner with clients to understand hiring needs, job requirements, and ideal candidate profiles.
• Source candidates through job boards, networking, referrals, and other recruiting tools.
• Maintain consistent communication with clients and candidates throughout the hiring process.
• Market available employees to clients and available assignments to field staff.
• Confirm employee schedules and availability while maximizing utilization and retention.
• Track employee preferences and match staff with appropriate assignments.
• Negotiate pay rates for contract assignments and assist with direct hire offer negotiations.
• Maintain accurate employee and candidate records and keep leadership informed of status changes.
• Manage field staff performance concerns, including DNRs and tardiness, and elevate clinical issues as needed.
• Obtain regular performance evaluations for consistent staff.
• Identify client hiring trends, develop new opportunities within existing accounts, and maintain a strong candidate pipeline.
• Manage multiple staffing needs and recruiting priorities while working toward placement goals.
• Goal-oriented and motivated by results.
• Strong client-facing and relationship-building skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Strong organizational skills and effective time management.
• Customer-service mindset with a focus on client, candidate, and employee satisfaction.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable with recruiting, sales, and proactive outreach.
• Able to work independently and as part of a team.
• Professional phone etiquette and sound judgment.

Skills and Qualifications

• Minimum of 2 years of experience in a direct hire, agency role
• Recruiting, staffing, sales, account management, highly preferred.
• Strong verbal and written communication skills.
• Ability to prioritize tasks, manage multiple openings, and work toward goals independently.
• Strong computer proficiency and ability to learn recruiting and staffing systems.

Benefits and Perks

• Base salary plus commission.
• Weekly direct deposit.
• Ongoing training and professional development.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Generous PTO.
• Maternity benefits.
• Free Calm app subscription (up to 5 dependents).

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or any other protected characteristic.