Staff TPM, Cloud Availability & Reliability

Digitailor; San Francisco (CA); Presencial; USD 200.000 - 240.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive compensation

Equity packages (RSUs)

Paid time off

Health insurance

HSA contributions

Parental leave

Life insurance

Disability coverage

Professional development

Tuition reimbursement

Wellness support

Commuter benefits

Cell phone stipend

401(k) Retirement plan with company

Resumo da vaga

Crusoe is seeking a Senior Technical Program Manager to own the execution of cloud availability, maintenance windows, host patching, and incident response for our GPU infrastructure.

You will work with an engineering team to balance customer impact with critical updates, coordinate cross-functional efforts during incidents, and build lightweight frameworks for predictable operations. This role requires hands-on involvement and technical depth.

Qualificações

• Bachelor's degree in Engineering, Computer Science, or a related technical field.
• 2 to 5+ years of experience as a Technical Program Manager.
• Experience with cloud infrastructure, availability, or operations.
• Familiarity with maintenance windows and hardware/firmware updates.
• Experience with incident management and post-incident reviews.
• Experience with AI tools in program management.
• Strong written and verbal communication for coordinating incident response.

Responsabilidades

• Maintenance window planning and execution for high-availability cloud infrastructure.
• Coordinate cross-functional incident response and post-incident reviews.
• Plan network switch upgrades and migrations with key dependencies.
• Identify technical risks early and decide on escalation or resolution.
• Engage with hardware/network vendors and customer success teams.
• Build lightweight program frameworks for well-scoped availability projects.
• Apply AI tools to improve risk detection and status reporting.
• Establish credibility with the engineering team through fluency in maintenance workflows.

Formação

Bachelor's degree in Engineering, Computer Science, or a related technical field

Descrição da vaga

Crusoe is seeking a Senior Technical Program Manager to own the execution of cloud availability, maintenance windows, host patching, and incident response for our GPU infrastructure.

You will work with an engineering team to balance customer impact with critical updates, coordinate cross-functional efforts during incidents, and build lightweight frameworks for predictable operations. This role requires hands-on involvement and technical depth.