Staff Software Engineer – Reliability & SLOs (Remote)

Twilio Inc.

United States

Remote

USD 170,000 - 210,000

Full time

2 days ago
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Benefits offered by this job

Healthcare
Retirement savings
Time off
Parental leave
Remote-first culture

Job summary

Twilio Inc. seeks an experienced Reliability/Platform Engineer to strengthen our production services. You will own reliability posture across systems and collaborate with cross‑functional teams.

You will define SLOs and lead incident response, driving post‑mortems and improvements to prevent recurrence. The role supports a remote‑first culture with competitive pay, healthcare, retirement savings, time off, and parental leave.

Qualifications

  • 8+ years in reliability or platform engineering.
  • Strong distributed systems and cloud skills.

Responsibilities

  • Own reliability posture across production services.
  • Define SLOs and lead incident response.

Skills

Distributed systems
Cloud skills

Job description

Twilio Inc. seeks an experienced Reliability/Platform Engineer to strengthen our production services. You will own reliability posture across systems and collaborate with cross‑functional teams.

You will define SLOs and lead incident response, driving post‑mortems and improvements to prevent recurrence. The role supports a remote‑first culture with competitive pay, healthcare, retirement savings, time off, and parental leave.

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