Staff Software Engineer (Referrals & Conversions)

Rula; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Remote work from anywhere in the US

Two company-wide shutdown weeks per yr

401(k) retirement plan access

Medical, dental, and vision insurance

Paid parental leave

Employee Assistance Programs (EAP)

Job summary

Rula is seeking a Staff Software Engineer to join the Partnerships Referrals & Conversions team. You will shape scalable referral systems, partner data management, and patient booking experiences.

You will mentor engineers, collaborate with product and design, and leverage AI-assisted tooling to accelerate delivery while managing risk. You will lead cross-team technical projects, design durable architectures, and push for reliability and performance.

Qualifications

• Deep understanding of modern application design architecture and API design patterns.
• Experience designing and evolving system architectures weighing tradeoffs.
• Strong communication and stakeholder management skills.
• Experience leading complex technical projects across teams.
• Fluency with AI-assisted development tools and evaluating their impact.

Responsibilities

• Design and evolve durable systems behind referral management and partner data.
• Lead and mentor engineers, removing blockers and raising technical bar.
• Collaborate with PMs, designers, and other engineers to align technical decisions with business goals.
• Deliver software that improves how partners refer patients and how patients experience care.

Skills

System design

Distributed systems

APIs

Security

Performance optimization

Scaling

Leadership

AI tooling

Communication

Third-party integrations

Troubleshooting

Education

Bachelor's degree in Computer Science or related field

Tools

Claude Code

Job description

• We’re looking for a Staff Software Engineer to join our Partnerships Referrals & Conversions engineering team
• This team is focused on managing patient referrals including building scalable referral pathways for partners and referral-centric patient experiences
• You will build and evolve systems behind referral management, partner data management, and patient booking experiences
• As a Staff Engineer, you’ll play a central role in shaping this direction by bringing order to ambiguity, designing durable systems, and delivering software that directly impacts how partners refer patients to Rula and how those patients experience care
• As a technical leader, you’ll partner with your Engineering Manager, working closely with product managers, designers, and other engineers to align technical decisions enabling Rula to deliver mental health care to our partners’ members
• Beyond your own contributions, you’ll amplify the effectiveness of the team by mentoring engineers, unblocking peers, and raising the technical bar across Rula
• We’re looking for product-minded engineers who see problems, move quickly, and help the team build the right solution quickly
• We expect engineers on this team to leverage AI-assisted development tools, including Claude Code, as a natural part of their workflow, not as a novelty
• You’re fluent with these tools and are keeping up with the developing landscape, forming opinions on where they add value and how to get the best out of them to improve velocity and decrease time-to-value

Benefits

• The ability to work remotely from any location in the US
• Two company-wide shut-down weeks a year for self-care
• Access to 401(k) personal retirement plan
• Medical, dental, and vision employer insurance plans
• Paid parental leave to support you and your family
• Employee Assistance Programs (EAP) through our insurance
• The equipment you need for your home office
• Pay and benefits that aren’t geo-locked

Deep understanding of modern application design architecture, good API design patterns, security, performance, and scalingExperience designing and evolving system architectures with the ability to weigh tradeoffs and choose a suitable approach for the problem at hand8+ years of related professional experienceExcellent communication skills and the ability to build positive relationships with partners and stakeholdersProven ability to lead complex technical projects across teams, shaping scope, estimates, and execution while aligning technical decisions with business goalsFluent with AI-assisted development tools (Claude Code, etc.) and able to articulate both where they accelerate delivery and where they introduce risk or require human judgmentBachelor’s degree in Computer Science, related field, or comparable work experienceFamiliarity with modern infrastructure and toolingExperience with distributed systems development, especially using an event-based paradigmExperience building systems to interface or directly integrate with 3rd partiesComfortable troubleshooting complex production issues and advocating for reliability improvementsPrior experience in early-stage and/or high-growth startup environments and comfortable navigating ambiguity while influencing evolving roadmaps