Staff Software Engineer - Patient Onboarding (Remote)

Engg; United States; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Remote work in US

Pay transparency

Health benefits

401(k) plan

Paid time off

Parental leave

Employee Assistance Program

Team stipends

Home office stipend

Wellness stipend

Job summary

Rula is a remote-first company revolutionizing mental healthcare by connecting people to care through a seamless patient onboarding experience. We are seeking a Staff Software Engineer to lead the Patient Onboarding team, writing code while guiding multiple teams and shaping AI-enabled development practices.

You will collaborate closely with Product, Design, and Analytics to deliver high-impact journeys from first contact through registration and care initiation, while owning technical direction

Qualifications

• 8+ years of professional software engineering experience, including Staff-level scope or leading complex initiatives across multiple teams or systems.
• Strong full-stack engineering experience with modern frontend frameworks, backend APIs, data modeling, and distributed systems.
• Demonstrated experience leading technically complex projects from problem definition through design, implementation, launch, and production support.
• Experience working on high-impact user journeys such as onboarding, checkout, registration, eligibility, payments, marketplaces, or other conversion-critical workflows.
• Demonstrated experience influencing technical direction across functions or teams with Product, Design, Data, or other engineering teams.
• Hands-on experience using AI-assisted software development tools (such as Claude Code) as part of regular engineering workflows.

Responsibilities

• Lead technical direction and deliver complex initiatives across product areas.
• Write code while guiding other engineers and setting standards.
• Collaborate with Product, Design, and Analytics to move fast and ensure quality.
• Improve foundations and engineering practices to accelerate delivery.
• Provide ownership and accountability for critical parts of the patient onboarding journey.

Skills

Staff-level leadership

Full-stack engineering

AI-assisted development

Onboarding workflows

Cross-functional collaboration

Problem definition & design

Tools

Claude Code

Job description

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms. We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

We are seeking a Staff Software Engineer to join Rula's Patient Onboarding team, which owns the journey from a person's first interaction with Rula through registration, insurance verification, and successfully getting started with care. You'll be a hands-on technical leader, writing code while leading complex initiatives across product areas, improving the foundations our team builds on, and helping other engineers move faster through strong technical direction and modern AI-enabled development practices. Our collaborative team moves quickly, works closely with Product, Design, and Analytics, and gives engineers meaningful ownership over both what we build and how we build it. This role offers the opportunity to improve a critical part of Rula's patient experience while shaping the systems and engineering practices that help us connect more people to care.

Required Qualifications

• 8+ years of professional software engineering experience, including experience operating at Staff-level scope or leading complex initiatives across multiple teams or systems.
• Strong full-stack engineering experience building and maintaining production web applications, with depth in modern frontend frameworks, backend APIs, data modeling, and distributed systems.
• Demonstrated experience leading technically complex projects from problem definition through design, implementation, launch, and production support.
• Experience working on high-impact user journeys such as onboarding, checkout, registration, eligibility, payments, marketplaces, or other conversion-critical workflows.
• Demonstrated experience influencing technical direction across functions or teams, including communicating tradeoffs and driving alignment with Product, Design, Data, or other engineering teams.
• Hands-on experience using AI-assisted software development tools (such as Claude Code) as part of regular engineering workflows.

Preferred Qualifications

• Experience building AI-powered engineering workflows, tooling, or automation that was adopted by others and measurably improved development speed or quality.
• Experience in healthcare, insurance, fintech, or another regulated domain where reliability, privacy, and complex business rules materially influence system design.
• Experience using product, operational, or funnel data to identify technical opportunities and evaluate whether engineering investments produced the intended outcome.
• Demonstrated ability to improve engineering leverage across a small team through tooling, documentation, shared architecture, or reducing concentrated system knowledge.

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP): Supporting your mental and physical health
• Quarterly department stipend: Fun team-building activities or in-person gatherings
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.