Staff Software Engineer: AI-Powered Health Platform

Headway; United States; A distancia; USD 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

HSA/FSA

401(k) including match for 2027!

Carrot Fertility reimbursement

Paid parental, medical and caregiver

Descripción de la vacante

Headway is building a platform to give therapists a seamless experience from lead generation to client management, backed by AI-driven tools. The role focuses on owning the architecture that helps providers capture and convert clients and manage their caseload within Headway's ecosystem.

You will partner across product, design, data, Sales, CX, and pricing to shape the technical roadmap and measure impact, influencing outcomes across teams in a cross-functional setting.

Formación

• 8+ years of software engineering experience.
• Built and scaled user-facing products in a marketplace, vertical SaaS, or health-tech environment.
• Shipped LLM-powered agents or workflows in production, including evals, guardrails, and human-in-the-loop design.
• Experience with data-heavy onboarding: imports, migrations, CRM/lead systems, or integrations with third-party systems.
• Comfortable running experiments and instrumenting product impact.
• Demonstrated ability to shape technical direction across teams without direct authority.
• Nice to have: healthcare or insurance domain experience.

Responsabilidades

• Own the architecture behind how Headway helps providers capture, convert, and keep their own clients.
• Design the platform to support lead management, lead technical direction on porting and caseload tooling.
• Work with product and data to decide which bets to make and how to measure them.
• The role is highly cross-functional: you’ll partner with product, design, data, Sales, CX, and pricing teams, and your work will directly drive one of Headway's top company goals.

Conocimientos

Systems thinking

AI-powered products

Product mindset

Technical communication

Technical leadership

Software engineering

LLM-powered agents

Data integration

Experimentation

Influence without authority

Healthcare domain knowledge

Herramientas

CRM/lead systems

Descripción del empleo

Headway is building a platform to give therapists a seamless experience from lead generation to client management, backed by AI-driven tools. The role focuses on owning the architecture that helps providers capture and convert clients and manage their caseload within Headway's ecosystem.

You will partner across product, design, data, Sales, CX, and pricing to shape the technical roadmap and measure impact, influencing outcomes across teams in a cross-functional setting.