Staff Services Officer IV

Texas Health and Human Services; Austin (TX); Hybrid; USD 48,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Generous time off

Career advancement

Job summary

Texas Health and Human Services seeks a Staff Services Officer IV for the Behavioral Health Services Division, reporting to Strategy and Operations. The role performs senior staff services work across HR, purchasing, training, records management and property management.

Work involves planning, directing, coordinating and performing multiple functions with limited supervision and considerable latitude for initiative.

Qualifications

• Plan, develop, maintain and support SharePoint; provide training.
• Provide technical assistance on HR processes and policy questions.
• Maintain BHS database with positions, telework schedules, demographics, and office information.

Responsibilities

• Plans, develops, maintains and supports SharePoint (25%).
• Provides technical assistance on HR processes; advise management and policy questions (20%).
• Establishes and maintains BHS database with positions, telework schedules, demographics and office information (25%).
• Coordinates division requests for office seating and keeps maps/databases up to date (25%).
• Performs other duties to support priorities and objectives (5%).

Skills

Microsoft Word

Excel

Teams

Power BI

Power Automate

Visio

Education

Bachelor's degree in human resources or public/business administration

Tools

SharePoint

Job description

Date: Sep 4, 2026

Location: AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title

Staff Services Officer IV

Job Title

Staff Services Officer IV

Agency

Health & Human Services Comm

Department

BHH OPERATIONS

Posting Number

21053

Closing Date

09/18/2026

Posting Audience

Internal and External

Occupational Category

Office and Administrative Support

Salary Range

$4,263.16 - $6,779.25

Pay Frequency

Monthly

Salary Group

TEXAS-B-20

Shift

Day

Additional Shift

Telework: Eligible for Telework

Travel

Up to 5%

Regular/Temporary

Regular

Full Time/Part Time

Full time

FLSA Exempt/Non-Exempt

Exempt

Facility Location

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

Other Locations

MOS Codes: 0102,0111,0147,0160,0161,0170,0171,0430,0431,0491,2102,3152,4801,4802,4803,4804,4810,4821,6607,8411, 8412,8840,8862,120X,16GX,20C0,2G0X1,30C0,36A,36B,38FX,3F0X1,3F1X1,420A,42A,42B,42H,4A1X1,51C,60C0,63A,63AX,63G0,63S0,641X,70C,70F,89A,8A200,8U000,90A,920A,920B,92A,92Z,FIN10,F&S,LS,LSS,PERS,PS,SEI11,SEI15,SK,WEPS,YN,YNS

Brief Job Description

The Texas Health and Human Services Commission seeks a highly qualified candidate for a Staff Services Officer IV within the Behavioral Health Services Division. Reporting within the Strategy and Operations department, this position performs complex, senior-level staff services work to support the division.

Work involves planning, directing, coordinating and performing several staff services functions such as human resources, purchasing, training, records management and property management. This position also serves as a develop policies and procedures

Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs)

• EJF 1- Plans, develops, maintains and supports SharePoint. May provide technical assistance and training to other staff related to the use of SharePoint. (25%)
• EJF 2 – Provides technical assistance related to various HR processes; advise management and answers policy and procedure questions. (20%)
• EJF 3 – Establishes and maintains BHS database containing up-to-date information about all BHS positions and staff including telework schedules, demographics, vacancy statistics, and office information. (25%)
• EJF 4 – Coordinates division requests for office seating assignments and keeps related maps and databases up to date. (25%)
• EJF 5 – Performs other duties as assigned to support divisional priorities, strategic initiatives, and organizational objectives. (5%)

Knowledge, Skills And Abilities (KSAs)

• Knowledge of agency programs, policies, and procedures.
• Knowledge of the methods, principles, and practices of the agency.
• Knowledge of information technology needs and office management and human resource administration.
• Skill in coordinating activities
• Skill in the use of a computer and applicable software, including Microsoft Word, Excel, Teams, Power BI, Power Automate, Visio.
• Ability to think critically.
• Ability to study and evaluate programs and propose recommendations.
• Ability to interpret and apply agency policies and procedures.
• Ability to analyze and solve work problems.
• Ability to make decisions affecting the operation of administrative services functions
• Ability to communicate effectively both orally and in writing.

Registrations, Licensure Requirements Or Certifications

N/A

Initial Screening Criteria

At least one year experience in office management, business administration, information technology, or human resource administration required. Graduation from an accredited four-year college or university with major coursework in human resources, public or business administration, or a related field is generally preferred. Experience and education may be substituted for one another on a year-to-year basis.

Additional Information

N/A

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Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market

Austin