Staff Services Officer IV

FALL CREEK FARM & NURSERY; Austin (TX); Hybrid; USD 48,000 - 76,000; Full time

Benefits offered by this job

100% health insurance

Defined benefit pension

Generous time off

Career advancement opportunities

Job summary

Health & Human Services Commission in Austin seeks a Staff Services Officer IV in the Behavioral Health Services Division to support strategy and operations. The role handles HR, purchasing, training, records management, and property management while developing policies and procedures.

Under limited supervision, you will lead SharePoint administration, assist HR processes, maintain BHS databases with staffing and telework data, coordinate office seating, and support divisional priorities with

Qualifications

• At least one year experience in office management, business administration, information technology, or human resource administration.
• Graduation from an accredited four-year college or university with major coursework in human resources, public or business administration, or a related field is generally preferred.
• Experience and education may be substituted for one another on a year-to-year basis.

Responsibilities

• Plans, develops, maintains and supports SharePoint. May provide technical assistance and training to other staff related to the use of SharePoint. (25%)
• Provides technical assistance related to various HR processes; advise management and answers policy and procedure questions. (20%)
• Establishes and maintains BHS database containing up-to-date information about all BHS positions and staff including telework schedules, demographics, vacancy statistics, and office information. (25%)
• Coordinates division requests for office seating assignments and keeps related maps and databases up to date. (25%)
• Performs other duties as assigned to support divisional priorities, strategic initiatives, and organizational objectives. (5%)

Skills

SharePoint

HR processes

Database management

Critical thinking

Communication

Problem solving

Education

Bachelor's degree in HR/Business/Admin

Tools

Microsoft Word

Excel

Teams

Power BI

Power Automate

Visio

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .

Brief Job Description:

The Texas Health and Human Services Commission seeks a highly qualified candidate for a Staff Services Officer IV within the Behavioral Health Services Division. Reporting within the Strategy and Operations department, this position performs complex, senior‑level staff services work to support the division.

Work involves planning, directing, coordinating and performing several staff services functions such as human resources, purchasing, training, records management and property management. This position also serves as a develop policies and procedures

Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

EJF 1- Plans, develops, maintains and supports SharePoint. May provide technical assistance and training to other staff related to the use of SharePoint. (25%)

EJF 2 – Provides technical assistance related to various HR processes; advise management and answers policy and procedure questions. (20%)

EJF 3 – Establishes and maintains BHS database containing up-to-date information about all BHS positions and staff including telework schedules, demographics, vacancy statistics, and office information. (25%)

EJF 4 – Coordinates division requests for office seating assignments and keeps related maps and databases up to date. (25%)

EJF 5 – Performs other duties as assigned to support divisional priorities, strategic initiatives, and organizational objectives. (5%)

Knowledge, Skills and Abilities (KSAs):

Knowledge of agency programs, policies, and procedures.

Knowledge of the methods, principles, and practices of the agency.

Knowledge of information technology needs and office management and human resource administration.

Skill in coordinating activities

Skill in the use of a computer and applicable software, including Microsoft Word, Excel, Teams, Power BI, Power Automate, Visio.

Ability to think critically.

Ability to study and evaluate programs and propose recommendations .

Ability to interpret and apply agency policies and procedures .

Ability to analyze and solve work problems .

Ability to make decisions affecting the operation of administrative services functions

Ability to communicate effectively both orally and in writing.

Registrations, Licensure Requirements or Certifications:

“N/A”

Initial Screening Criteria:

At least one year experience in office management, business administration, information technology, or human resource administration required. Graduation from an accredited four‑year college or university with major coursework in human resources, public or business administration, or a related field is generally preferred. Experience and education may be substituted for one another on a year‑to‑year basis.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on‑line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work. Download the I‑9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Functional Title:Staff Services Officer IV
Job Title:Staff Services Officer IV
Agency:Health & Human Services Comm
Department:BHH OPERATIONS
Posting Number:21053
Closing Date:09/18/2026
Posting Audience:Internal and External
Occupational Category:Office and Administrative Support
Salary Range:$4,263.16-$6,779.25
Pay Frequency: Monthly
Salary Group:TEXAS-B-20
Shift:Day
Additional Shift:None
Telework:Eligible for Telework
Travel:Up to 5%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Exempt
Facility Location:
Job Location City:AUSTIN
Job Location Address:4601 W GUADALUPE ST
Other Locations:None
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