Staff Scheduling Coordinator

The-Ohio-State-University-Wexner-Medical-Center; Columbus (OH); Sur place; USD 38 000 - 58 000; Plein temps

Avantages offerts par ce poste

Retirement plan options

Health insurance including dental, vis

Paid vacation and sick leave

Disability and parental leave

Public Service Loan Forgiveness

Résumé du poste

The Ohio State University Wexner Medical Center is seeking a Staffing Coordinator to provide vital staffing and clerical support for the Float Pool and Clinical Resources departments. The role acts as a liaison, ensures coverage, and maintains staffing records while upholding a collaborative, respectful environment.

Must be available on weekends/holidays and able to work 3-12s (7am–7pm). Prior medical secretarial experience or related coursework is preferred. Competitive benefits are available.

Qualifications

• Must have a High School diploma or GED.
• 1 year of relevant experience required; 2-4 years preferred.
• 1 year related medical secretarial experience or completion of an associate's degree program with three courses in medical terminology preferred.
• 6 months experience using computers to generate a variety of materials; 600 hours.
• 6 months of office practices and procedures.
• 6 months experience in customer service.
• 3 months experience with word processing equipment.
• Experience processing University travel preferred.

Responsabilités

• Demonstrates effective problem solving, negotiating, and conflict resolution with Staffing Supervisor, ANS, Float Pool Staff, and unit Charge Nurses to meet hospital wide staffing demands.
• Provide outstanding customer service while acting as the first point of contact for incoming communication to the Clinical Resources Department.
• Fields questions/inquiries from Float Pool Staff, unit Charge Nurses, and Nursing Management. Directs inquiries to the ANS or Director as needed.
• Takes all calls related to staffing decision making.
• Transcribes incoming staffing requests to master Staffing Report Sheet.
• Compiles all pertinent staffing information to complete staffing every 4 hours.
• Greets and directs all visitors, including staff and job candidates.
• Places calls to Float Pool staff members who have not arrived for duty and notifies the ANS or NM.
• Department payroll.
• Completes end of shift summary of events.
• Maintains Float Pool logs.

Connaissances

Customer service

Problem solving

Communication

Staff coordination

Formation

High School diploma or GED

Associate degree with medical terminology courses

Outils

MS Office

Word processing

Description du poste

Job Description

The Staffing Coordinator provides integral supportive services to University Hospital/Ross Float Pool and Clinical Resources Staff. This position serves as a liaison between other departmental service lines by providing staffing support, guidance, direction and assistance as needed. Additionally, provides staffing and clerical assistance for the Administrative Nursing Supervisors and Clinical Resources cost center. This team member is flexible, especially as the department continues to grow in volume and activity. It is vital that this team member is friendly, enthusiastic, and promotes a culture of cooperation and mutual respect amongst the departments served.

Must be available on weekends/holidays.

Duties and Responsibilities

Coordination of Staffing Resources

• Demonstrates effective problem solving, negotiating, and conflict resolution skills while partnering with the Staffing Supervisor, ANS, Float Pool Staff, and unit Charge Nurses to meet hospital wide staffing demands.

• Provide outstanding customer service while acting as the first point of contact for incoming communication to the Clinical Resources Department.

• Fields questions/inquiries from Float Pool Staff, unit Charge Nurses, and Nursing Management. Appropriately answers or directs inquiries to the ANS or Director.

• Takes all calls related to staffing decision making

• Transcribes incoming staffing requests to master Staffing Report Sheet

• Compiles all pertinent staffing information to complete staffing every 4 hours

Float Pool Office Duties

• Greets and directs all visitors, including staff and job candidates

• Places calls to Float Pool staff members who have not arrived for duty and immediately notifies the ANS or NM that an employee has not arrived for their scheduled shift

• Department payroll

• Completes end of shift summary of events

• Maintains Float Pool logs (VOT/MOT, Dodd Hall rotation, Force Place, etc.)

Minimum Education Required

• Must be able to work 3 -12's (7am to 7pm) No Rotating

• High School diploma or GED. Certification or vocational training may be preferred.

• 1 year of relevant experience required. 2-4 years of relevant experience preferred.

• 1 year related medical secretarial experience or completion of an associate's degree program with three courses in medical terminology preferred;

• 6 months experience (600 hours training) using computers to generate a variety of materials ranging from basic to complex;

• 6 mos. experience (600 hrs course work) in office practices and procedures;

• 6 months experience (600 hours course work) in customer service;

• 3 mos. experience (300 hours training) in use of word processing equipment, consistent with position description;

• Experience processing University travel preferred

Our Comprehensive Employee Benefits Include

• An array of retirement plan options, each with a generous employer contribution.

• Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.

• Paid vacation and sick leave, including short and long-term disability and paid parental leave.

• Get the most out of the Public Service Loan Forgiveness program.

• And much more!

Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.