Staff Relations Manager

NCBiotech; Holly Springs (NC); On-site; USD 103,000 - 139,000; Full time

Benefits offered by this job

Flexible work model

Comprehensive benefits package

Job summary

Amgen in North Carolina is seeking a Staff Relations Manager to provide expert employee relations guidance and support to managers and staff in the Operations function. This role is located on-site at a manufacturing site with a hybrid schedule requiring a regular presence.

You will investigate HR matters, partner with HR Business Partners and Compliance, and advise on performance, discipline and terminations while upholding Amgen policies and regulatory guidelines.

Qualifications

• Doctorate, Master’s, Bachelor’s, or equivalent work experience in Staff Relations.
• 4+ years in Employee Relations with leadership exposure.
• Experience advising on performance management, discipline and terminations.

Responsibilities

• Provide practical and legally appropriate employee relations guidance to HR partners and leaders.
• Conduct and document impartial HR investigations with confidentiality.
• Partner on accommodation requests, leaves, and return-to-work actions.
• Collaborate with local HR and the Staff Relations team to ensure compliant ER practices.
• Track and update cases in the case management system.
• Assist in implementing ER process improvements and training.

Skills

Employee Relations

HR Investigations

Employment Laws

ER Practices

Performance Management

Discipline

Terminations

Microsoft Office

Teams

Workday

ER Case Management Systems

Education

Doctorate degree

Master's degree

Bachelor's degree

Associate’s degree

High School diploma/GED

Tools

Microsoft Office Suite

Teams

Workday

ER Case Management Systems

Job description

Career Category

Human Resources

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Staff Relations Manager

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for providing expert employee relations (ER) guidance and support to managers and staff in Amgen’s Operations function. This position is located on site at one of Amgen’s manufacturing sites in Rhode Island, Cambridge, North Carolina and/or Ohio. The successful candidate is expected to work a hybrid schedule, which includes a regular on-site presence a minimum of 3 days per week.

Staff Relations is a specialized Human Resources function that partners closely with regional HR Leaders, Business Managers, Compliance, Legal, other HR Centers of Excellence and team members to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and advise on performance and behaviors management, discipline, involuntary terminations, and workplace accommodations.

• Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders. Participate in termination discussions and corrective actions with staff and leaders as needed.

• Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity. Determine findings of facts and any violations of Amgen policies and prepare clear, concise investigation summaries and supporting documentation to support these findings.

• Partner with the Occupational Heath, Benefits, staff and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return to work following them.

• Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant ER practices.

• Track and update cases in the company’s case management system.

• Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices.

• Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Staff Relations Manager we seek is a professional with these qualifications:

Basic Qualifications:

Doctorate degree

OR

Master’s degree and 2 years of Staff Relations experience

OR

Bachelor’s degree and 4 years of Staff Relations experience

OR

Associate’s degree and 8 years of Staff Relations experience

OR

High School diploma/GED and 10 years of Staff Relations experience

Preferred Qualifications:

• Ability to Work on site at one of Amgen’s manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.

• Strong Human Resources background with 4+ years of experience in Employee Relations

• Experience advising on performance management, discipline, and involuntary terminations of employment

• Knowledge and experience of employment laws and ER practices

• Experience conducting internal HR investigations

• Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties

• Strong judgment, discretion, and professionalism in handling complex and confidential matters.

• Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.

• Flexible working hours due to needs of manufacturing shifts.

What you can expect from us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Salary Range

103,054.85USD -139,427.15 USD