Staff Relations Manager

Amgen; Holly Springs (NC); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Comprehensive employee benefits

Discretionary annual bonus program

Stock-based long-term incentives

Generous time-off plans

Job summary

Amgen is seeking a Staff Relations Manager located in Holly Springs, North Carolina. In this vital role, you will provide expert employee relations guidance to managers and staff, ensuring compliance with policies and practices while supporting a positive workplace environment.

You will be part of a collaborative team, working hybrid with onsite presence required. The position requires a strong background in HR, experience in employee relations, and the ability to handle confidential matters.

Qualifications

• Experience working in employee relations.
• Ability to conduct impartial HR investigations.
• Strong knowledge of employment laws and practices.

Responsibilities

• Provide employee relations guidance.
• Conduct timely HR investigations.
• Partner with HR to respond to accommodation requests.

Skills

Ethics and discretion

Human Resources management

Communication

Problem-solving

Education

Doctorate in a relevant field

Master's degree + 2 years of experience

Bachelor's degree + 4 years of experience

Associate's degree + 8 years of experience

High School diploma/GED + 10 years of experience

Tools

Microsoft Office

Teams

Workday

ER case management systems

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease—we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives.

Our award‑winning culture is collaborative, innovative, and science‑based. If you have a passion for challenges and the opportunities that lie within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Staff Relations Manager

What You Will Do

In this vital role you will be responsible for providing expert employee relations (ER) guidance and support to managers and staff in Amgen’s Operations function. This position is located on site at one of Amgen’s manufacturing sites in Rhode Island, Cambridge, North Carolina, and/or Ohio. The successful candidate is expected to work a hybrid schedule, which includes a regular on‑site presence a minimum of 3 days per week.

Staff Relations is a specialized Human Resources function that partners closely with regional HR Leaders, Business Managers, Compliance, Legal, other HR Centers of Excellence and team members to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and advise on performance and behaviors management, discipline, involuntary terminations, and workplace accommodations.

• Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders. Participate in termination discussions and corrective actions with staff and leaders as needed.
• Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity. Determine findings of facts and any violations of Amgen policies and prepare clear, concise investigation summaries and supporting documentation to support these findings.
• Partner with the Occupational Health, Benefits, staff and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return to work following them.
• Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant ER practices.
• Track and update cases in the company’s case management system.
• Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices.
• Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors.

What We Expect Of You

The Staff Relations Manager we seek is a professional with these qualifications:

Basic Qualifications

• Doctorate degree
• OR Master’s degree and 2 years of Staff Relations experience
• OR Bachelor’s degree and 4 years of Staff Relations experience
• OR Associate’s degree and 8 years of Staff Relations experience
• OR High School diploma/GED and 10 years of Staff Relations experience

Preferred Qualifications

• Ability to work on site at one of Amgen’s manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.
• Strong Human Resources background with 4+ years of experience in Employee Relations.
• Experience advising on performance management, discipline, and involuntary terminations of employment.
• Knowledge and experience of employment laws and ER practices.
• Experience conducting internal HR investigations.
• Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties.
• Strong judgment, discretion, and professionalism in handling complex and confidential matters.
• Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
• Flexible working hours due to needs of manufacturing shifts.

What You Can Expect From Us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well‑being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan.
• Stock‑based long‑term incentives.
• Award‑winning time‑off plans.
• Flexible work models where possible.

Sponsorship

Sponsorship for this role is not guaranteed.

Application Deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.