Staff Relations Manager

Amgen Inc. (IR); New Albany (OH); On-site; USD 103,000 - 139,000; Full time

Benefits offered by this job

Comprehensive benefits package

Discretionary annual bonus

Stock-based incentives

Generous time-off plans

Flexible work model

Job summary

Amgen is seeking a Staff Relations Manager to provide expert employee relations guidance to managers and staff across manufacturing sites. The role requires conducting investigations, advising on performance, and ensuring compliant ER practices.

You will work hybrid, on-site at facilities in Rhode Island, Cambridge, North Carolina or Ohio, with a regular on-site presence of at least 3 days per week. A strong HR background and 4+ years of staff relations experience are essential.

Qualifications

• Doctorate or Master’s degree with 2+ years ER experience, or Bachelor’s with 4+ years.
• Experience advising on performance management, discipline, and involuntary terminations.
• Knowledge of employment laws and ER practices.

Responsibilities

• Provide ER guidance on performance management and workplace conflicts.
• Participate in termination discussions with staff and leaders.
• Conduct thorough HR investigations and document findings impartially and timely.
• Determine findings of facts and policy violations and prepare investigation summaries.
• Coordinate accommodation requests, leaves of absence, and return-to-work actions.
• Collaborate with HR partners and ER team to ensure compliant practices.
• Track and update cases in the ER case management system.
• Support process improvements and ER training initiatives.

Skills

Employee relations

Investigations

HR policy guidance

Confidentiality

Education

Doctorate/Master in HR or related field

Bachelor’s in HR or related field

Tools

Workday

ER case management systems

Microsoft Office

Job description

Career Category Human Resources Job Description

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award‑winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Staff Relations Manager

What you will do

Let’s do this. Let’s change the world. In this vital role you will be responsible for providing expert employee relations (ER) guidance and support to managers and staff in Amgen’s Operations function. This position is located on site at one of Amgen’s manufacturing sites in Rhode Island, Cambridge, North Carolina and/or Ohio. The successful candidate is expected to work a hybrid schedule, which includes a regular on‑site presence a minimum of 3 days per week. Staff Relations is a specialized Human Resources function that partners closely with regional HR Leaders, Business Managers, Compliance, Legal, other HR Centers of Excellence and team members to protect Amgen values, investigate potential violations of HR policies, provide practical advice and guidance on coaching staff and managers, and advise on performance and behaviors management, discipline, involuntary terminations, and workplace accommodations.

Key Responsibilities

• Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders.
• Participate in termination discussions and corrective actions with staff and leaders as needed.
• Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity.
• Determine findings of facts and any violations of Amgen policies and prepare clear, concise investigation summaries and supporting documentation to support these findings.
• Partner with the occupational health, benefits, staff and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return to work following them.
• Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant ER practices.
• Track and update cases in the company’s case management system.
• Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices.
• Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Staff Relations Manager we seek is a professional with these qualifications:

Basic Qualifications

• Doctorate degree OR Master’s degree and 2 years of Staff Relations experience OR Bachelor’s degree and 4 years of Staff Relations experience OR Associate’s degree and 8 years of Staff Relations experience OR High School diploma/GED and 10 years of Staff Relations experience

Preferred Qualifications

• Ability to Work on site at one of Amgen’s manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio.
• Strong Human Resources background with 4+ years of experience in Employee Relations Experience advising on performance management, discipline, and involuntary terminations of employment.
• Knowledge and experience of employment laws and ER practices.
• Experience conducting internal HR investigations.
• Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties.
• Strong judgment, discretion, and professionalism in handling complex and confidential matters.
• Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems.
• Flexible working hours due to needs of manufacturing shifts.

What you can expect from us

From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan
• Stock‑based long‑term incentives
• Award‑winning time‑off plans
• Flexible work models where possible.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Salary Range 103,054.85USD -139,427.15 USD

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen