Staff Product Manager, Search

Coursera Inc.; Northern (KY); Hybrid; USD 156,000 - 235,000; Full time

Job summary

Coursera Inc. is seeking a senior product leader to define the strategy for our search experience across diverse product areas. You will collaborate with engineering, design, data science, and university partnerships to shape the roadmap and deliver an exceptional, AI-enabled learner journey.

You will drive experimentation, leverage IR/ML, and optimize conversion and merchandising, partnering with marketing and growth teams to scale revenue and impact across a global, multilingual audience.

Qualifications

• 5+ years of product management experience with direct responsibility over the success of a consumer-facing product and driving revenue.
• 2+ years of PM experience working on search, personalization, or recommendation features.
• Proven track record of successfully delivering complex and impactful product initiatives from ideation to launch.
• Experience using a combination of quantitative (A/B testing and multivariate experimentation) as well as qualitative research methods to prioritize and validate ideas.
• Demonstrated ability to influence and inspire cross-functional teams through communication and collaboration.
• 4+ years in a product team at a large ecommerce company (preferred).
• 0-to-1 experience taking products from idea to launch, with proven results post-launch (preferred).
• Bachelor's degree in a technical or relevant field (preferred).

Responsibilities

• Set the vision for next-generation capabilities that help users discover the right learning content by creating a compelling, hyper-relevant and personalized search experience.
• Own conversational search across Coursera, working with other product teams to ensure a seamless and integrated AI experience for learners throughout the learner journey.
• Improve the accuracy of search results through innovative tactics, leveraging advances in IR/ML, embeddings, and LLMs to improve query understanding, semantic and multilingual search, personalized ranking, and much more.
• Employ rapid experimentation techniques to understand evolving market trends, user behaviors, and potential opportunities.
• Utilize market trends and competitor analysis to identify opportunities for revenue growth and innovative ways to personalize the learner experience.
• Define and track key performance indicators (KPIs) to measure the effectiveness of conversion and merchandising efforts to make data-driven recommendations for continuous improvement.
• Work closely with Marketing and other Product teams to align conversion strategies with overall business objectives and revenue targets.

Skills

Product management

Search experience

Experimentation

Cross-functional collaboration

Leadership

Education

Bachelor's degree in a technical or relevant field

Tools

A/B testing tools

Multivariate testing

Job description

Shape what comes next

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog .

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

About this role

In this pivotal role, you will set the strategic vision for Coursera's search experience across our diverse product suite by working collaboratively with cross-functional teams to ensure a seamless, personalized and ML/AI driven learner experience. The best candidates are extremely hands‑on, obsessed with the learner journey, and opinionated about how AI can make finding the right course, credential, or skill path effortless for a global, multilingual audience.

You will collaborate with engineering, design, research, data science, ML, and university partnership teams to contribute to the development of your product roadmap. You will be in close collaboration with marketing, partnership managers, and growth product teams to ensure the successful growth of the product.

About your skills

• You've built consumer products at scale - ideally high‑intent search or marketplace experiences and deeply understand what makes discovery intuitive, trustworthy, and indispensable. You've shipped experiences people love and return to. You bring an "owner" mindset: biased toward action, a great collaborator, a master simplifier, and someone who pushes towards clarity and delivery. You are user-first, understand and speak in terms of user value propositions, and creatively inspire users to try the product. You hold a high bar across the board - from your own contributions to the people you work with, to the products you work on.

What you'll be doing

• Set the vision for next-generation capabilities that help users discover the right learning content by creating a compelling, hyper-relevant and personalized search experience
• Own conversational search across Coursera, working with other product teams to ensure a seamless and integrated AI experience for learners throughout the learner journey
• Improve the accuracy of search results through innovative tactics, leveraging advances in IR/ML, embeddings, and LLMs to improve query understanding, semantic and multilingual search, personalized ranking, and much more
• Employ rapid experimentation techniques to understand evolving market trends, user behaviors, and potential opportunities
• Utilize market trends and competitor analysis to identify opportunities for revenue growth and innovative ways to personalize the learner experience
• Define and track key performance indicators (KPIs) to measure the effectiveness of conversion and merchandising efforts to make data-driven recommendations for continuous improvement
• Work closely with Marketing and other Product teams to align conversion strategies with overall business objectives and revenue targets

Qualifications

• 5+ years of product management experience with direct responsibility over the success of a consumer-facing product and driving revenue
• 2+ years of PM experience working on search, personalization, or recommendation features
• Proven track record of successfully delivering complex and impactful product initiatives from ideation to launch
• Experience using a combination of quantitative (A/B testing and multivariate experimentation) as well as qualitative research methods to prioritize and validate ideas
• Demonstrated ability to influence and inspire cross-functional teams through communication and collaboration
• Direct experience in scaling platform-level capabilities that serve multiple use cases • 4+ years in a product team at a large ecommerce company (preferred)
• 0-to-1 experience taking products from idea to launch, with proven results post-launch (preferred)
• Bachelor's degree in a technical or relevant field (preferred)

Compensation

• Zone 1: $188,400 - $235,500
• Zone 2: $182,400 - $228,000
• Zone 3: $167,200 - $209,000
• Zone 4: $156,000 - $195,000

US Pay Zones:
US-Z1: Bay Area (within 75 miles)
US-Z2: NYC and Seattle Metro (within 75 miles)
US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [e-mail].

COURSERA IS A U.S. GOVERNMENT CONTRACTOR AND WE ARE REQUIRED TO INQUIRE ABOUT CONFLICTS BEFORE WE CAN RECRUIT CURRENT OR FORMER GOVERNMENT EMPLOYEES. IF THIS APPLIES TO YOU, WE REQUEST A LETTER FROM YOUR SUPERVISOR THAT THEY HAVE BEEN INFORMED ABOUT YOUR CONTACT WITH COURSERA (OR AS A FORMER EMPLOYEE, A LETTER STATING AN ETHICS OPINION WHICH IDENTIFIES ANY LIMITATIONS WHICH APPLY TO YOUR WORK IN THE PRIVATE SECTOR). THE LETTER SHOULD IDENTIFY ANY CONFLICTS OR POTENTIAL CONFLICTS, IF ANY EXIST.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Coursera’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.