Staff Product Manager (Integrations)

Sprout Social, Inc.; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Flexible PTO

Edu & growth programs

Office in Chicago/Seattle

Job summary

Sprout Social, Inc. is seeking an experienced Product Manager to own the strategy, delivery, and scaling of our partner and platform integration ecosystem.

You will lead end-to-end integration strategy, from pricing and packaging to GA readiness, and manage ongoing partnerships with cross-functional teams. You will collaborate with Engineering to sequence investments for scalable integration capabilities, define generalized APIs or connectors, and drive lifecycle management from alpha through GA

Qualifications

• 10+ years of PM experience in ecosystem or integration roles in a B2B product-driven SaaS environment.
• Entrepreneurial and visionary product management with strong commercial judgment.
• Experience collaborating with product, design, engineering, and GTM leaders to deliver cohesive solutions.

Responsibilities

• Own end-to-end integrations strategy from pricing and packaging to GA readiness.
• Define and execute platform-based integration strategies (APIs/connectors).
• Own integration lifecycle management from alpha to post-launch scaling.
• Balance customer needs with long-term platform scalability and architecture decisions.
• Coordinate with GTM, Partnerships, and Engineering to ensure commercial viability of integration work.

Skills

Integration architecture

Platform strategy

Cross-functional leadership

Stakeholder management

API integrations

Job description

• Sprout Social is seeking an experienced Product Manager to own the strategy, delivery, and scaling of our partner and platform integration ecosystem
• This role sits at the center of a critical shift for Sprout: moving from bespoke, one-off partner integrations toward a scalable, platform-based integration model that reduces engineering lift per partner while expanding the ecosystem of systems that connect to Sprout
• Own individual integrations strategy end-to-end from pricing and packaging to distribution strategy to GA readiness, including ongoing relationship management with cross-functional teams
• Partner closely with Engineering to sequence integration investments, balancing near‑term customer/revenue commitments against longer‑term platform scalability
• Define and execute platform‑based integration strategies (e.g., generalized APIs or connectors) that let customers self‑integrate, reducing the need for bespoke builds per vendor
• Serve as the key driver of integration lifecycle management, from alpha and beta through GA and post‑launch scaling, aligning with strategic partners and key customers on roadmap, timeline, and requirements at each stage
• Own permissioning, security, and licensing model decisions for packaged integrations (managed packages, namespace strategy, license management)
• Build the business case and prioritization framework for new integration bets, including clear kill criteria and proof points before scaling investment
• Act as connective tissue between GTM, Partnerships, and Engineering to ensure integration work is commercially viable, not just technically sound
• Drive the execution of “best‑in‑class” product delivery, balancing the urgency of immediate customer needs with the long‑term scalability and innovation of our core
• Within 1 month, you’ll plant your roots, including:
• Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
• Learning the current state of integrations at Sprout, along with future product and technical roadmaps
• Diving into our products to learn about what makes our software unique and why customers love our products
• Beginning to understand the capabilities and limitations of our integrations
• Establishing relationships with other product, engineering, design and revenue leaders and identifying areas of opportunity
• Get hands‑on with Sprout’s products, experiencing them from the customer’s perspective
• Establishing a working cadence with your engineering partners in Poland, including how you’ll handle handoffs, async decisions, and the daily overlap window
• Within 3 months, you’ll start hitting your stride by:
• Partnering with senior product leaders to define key success metrics for your role and teams and how you will measure against them
• Participate in architectural discussions and decisions, asking the right questions to guide your team to successful outcomes
• Participating in planning and roadmap processes and helping to shape the product roadmap for long‑term success
• Within 6 months, you’ll be making a clear impact through:
• Becoming an expert in Sprout’s integration ecosystem and confidently speaking to partner strategy, technical tradeoffs, and platform roadmap with internal and external stakeholderS
• Owning the integration roadmap and delivering measurable results on key strategic initiatives
• Identify key opportunities to improve cross‑team collaboration and alignment
• Standing up working cadences to build and deliver on product roadmap and outcomes in partnership with design, engineering, and GTM teams
• Within 12 months, you’ll make this role your own by:
• Consistently meeting and exceeding established performance targets
• Obtaining (solicited and unsolicited) and acting upon peer, customer, and leadership feedback
• Continue to evolve Sprout’s product culture, shaping the next generation of product managers
• Surprise us! Use your unique ideas and abilities to change our integration capabilities at Sprout in beneficial ways that we haven’t even considered yet!

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well‑maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well‑being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee‑led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state‑of‑the‑art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

This is an individual contributor role requiring deep technical fluency in integration architecture (APIs, managed packages, platform events, OAuth/permission models) paired with strong commercial judgment on what’s worth building, for whom, and whenWe’re looking for an entrepreneurial and visionary product manager to help our company build the right integrations strategy10+ years of PM experience in ecosystem or integration roles in a B2B product-driven SaaS environmentA default toward over communication: written specs, recorded walkthroughs, decision logs, and proactive status instead of waiting to be askedProven success leading initiatives in a multi-product portfolio companyExperience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutionsExperience partnering with distributed engineering teams across different time zones