Staff Performance Manager

Employbridge; Columbus (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Prescription drug benefits

401(k)

Paid time off & holidays

Wellness program

Incentive programs

Job summary

Employbridge, a leader in onsite staffing, seeks an Onsite Staffing Manager to supervise personnel at the client site, ensuring timely, accurate delivery of services. You will coach staff, conduct reviews, manage payroll, and build strong relationships with client supervisors and associates to meet evolving staffing needs.

The role emphasizes process discipline, reporting, and delivering outstanding customer service while supporting growth and compliance across assignments.

Qualifications

• Experience in customer service with multi-level client communication.
• HR and data management experience.
• Proven ability to lead a team or manage a process.
• Comfort with a heavy, process-oriented environment.
• Strong communication across platforms and with leadership.

Responsibilities

• Coordinate recruitment, screening, interviewing and hiring for assignments.
• Maintain timekeeping systems; ensure payroll/invoicing accuracy.
• Provide productivity, headcount, attendance and other client reports.
• Manage employee relations at the site including coaching and performance reviews.
• Conduct onsite orientation and safety training; report incidents.
• Serve as liaison between branch and client; deliver superior client service.
• Participate in service reviews; develop value-added services for client needs.
• Handle other duties as assigned; adapt to changing requirements.

Job description

Employbridge is a place where your career and passion come together!

Onsite Staffing Manager

Role Summary of an Onsite Staffing Manager (Staff Performance Manager):

The Staff Performance Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.

Your Opportunity as an Onsite Staffing Manager (Staff Performance Manager):

• Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
• Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
• Maintain timekeeping system and ensure payroll/invoicing is accurate
• Provide productivity, headcount, attendance, and other reports at the client’s request
• Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
• Conduct onsite orientation, safety training
• Facilitate the initial treatment and reporting of workers’ compensation incidents
• Participate in scheduled service reviews at the client site
• Act as the liaison between the branch office and the client
• Deliver superior customer service and develop relationships with supervisors and associates
• Other duties as assigned
• Experience in a customer service role responsible for multi-level client communication
• HR and data management experience
• Demonstrable success managing a team or process
• Familiarity with a heavy process-oriented environment
• Able to lead, organize and build effective and diverse teams
• Must have seasoned critical thinking and problem-solving skills
• Practical experience and comfort with using operational software, Microsoft Office products, and
  basic data management tools for analysis
• Ability to communicate professionally and effectively across all platforms
• Able to listen and respond to information effectively and influence decision makers

Employbridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:

Employbridge offers a competitive benefits package which includes Medical/Dental/Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

The Employbridge Story

Employbridge is one of the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 200+ branches. At Employbridge, we operate an entire family of specialty staffing companies that include: Employbridge, Select Staffing, Employbridge, Employbridge, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com .

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.