Staff Performance Coordinator

Employbridge; Ontario (CA); On-site; USD 34,000 - 44,000; Full time

Job summary

ProLogistix in California is seeking a Staff Performance Coordinator to act as the primary liaison for vendors and client contacts, manage onboarding and payroll processes, and drive workforce performance through data-driven insights.

The role requires strong communication, HR-related experience, and the ability to multitask in a fast-paced logistics environment, with daily collaboration in client meetings and safety initiatives.

Qualifications

• Experience coordinating vendor and client communications.
• Onboarding documentation and I-9s handling experience preferred.
• Proficiency with CRM and Power BI for reporting and analytics.
• HR experience preferred.
• Ability to multitask in a high‑pressure environment.

Responsibilities

• Act as first point of contact for vendors and client contacts for all employee issues.
• Educate client on guidelines and set expectations for handling employee issues.
• Ensure all employee issues are handled promptly and appropriately.
• Collect onboarding documents for each employee prior to start date.
• Run reports and use data to identify workforce challenges and escalates issues to the appropriate resource.
• Coaches associates on attendance policies and conducts ABC performance reviews.
• Processes payroll and tracks attendance, wage and hour compliance.
• Conduct onboarding, I-9s, and background checks.

Skills

Vendor coordination

Customer service

Data analysis

Communication

Multitasking

Tools

CRM

Power BI

Time/Attendance software

Microsoft Office

Job description

We are seeking a motivation driven Staff Performance Coordinator to join our ProLogistix team! If you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for! ProLogistix is an Employbridge company.

Employbridge is a place where your career and passion come together.

Your Opportunity as a Staff Performance Coordinator:

• Act as first point of contact for vendors and client contacts for all employee issues
• Educates client on guidelines and sets expectations for the handling of any employee issues
• Ensures all employee issues are handled appropriately and in a timely fashion
• Coordinates resolution of the all workforce issues with vendors and client partners and understands risk areas for all parties
• Collects and reviews all required work related onboarding documents for each employee prior to start
• Runs reports and uses data to identify workforce challenges and escalates issues to the appropriate resource (using CRM, Power BI, time/attendance software)
• Participates in client meetings about safety and operations and documents and investigates safety incidents and executes the safety observation program
• Coaches associates on attendance policies, conducts ABC performance reviews, and assigns and ends associate assignments
• Processes payroll and tracks attendance, wage, and hour compliance
• Walks candidates through tour of client facility (walking 3 to 5 miles daily)
• Participates in whiteboard meetings to understand daily order fill goals
• Conducts onboarding, I-9s, and background checks
• Hands‑on experience in a logistics or manufacturing environment
• Experience in a customer service role responsible for client communication
• HR experience is preferred
• Familiarity with a heavy process‑oriented environment
• Able to multi‑task, change priorities as appropriate and execute tasks in a high‑pressure environment
• Able to understand client goals and how they measure success
• Able to work independently and with a team
• Practical experience and comfort with using Microsoft Office products

The Employbridge Story

Employbridge is one of the largest light industrial staffing supplier in the United States and a preeminent resource for professional staffing. We offer local expertise and service through our 225+ branches. At Employbridge, we operate an entire family of specialty staffing companies that include: ProLogistix, Select Staffing, ProLogistix, ProLogistix, ProDrivers, RemX Specialty Staffing, Westaff, and Remedy Intelligent Staffing. To find out more, visit us at www.employbridge.com .

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.