Staff Internet Ingress & Edge Engineer (Cloud Networking)

Ernst & Young Oman; San Mateo (CA); Hybrid; USD 83,000 - 146,000; Full time

Job summary

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies. The role involves monitoring, troubleshooting, onboarding applications, and lifecycle activities while following established standards and runbooks.

The position offers a defined development path, collaboration with cross-functional teams, and a hybrid work model in a global, diverse

Qualifications

• Associate's or bachelor's degree in IT or related field (preferred).
• 2+ years of experience in networking, cloud operations, load balancing, or a related technical role.
• Working knowledge of TCP/IP, DNS, HTTP/HTTPS, SSL/TLS, routing, and high-availability fundamentals.
• Ability to follow change controls, runbooks, escalation procedures, and documentation standards.
• Strong learning agility, communication, teamwork, attention to detail, and problem-solving skills.

Responsibilities

• Monitor ingress and edge platform health, availability, alerts, capacity, and service performance.
• Perform initial triage of application connectivity, load balancing, DNS, certificate, routing, and traffic delivery issues.
• Follow runbooks to collect evidence, validate service health, and escalates complex or high-impact issues.
• Participate in incident response, problem investigation, scheduled maintenance, and on-call support as assigned.
• Maintain accurate ticket updates, technical notes, and operational records.

Skills

Networking

Cloud operations

Load balancing

Application delivery

Infrastructure support

TCP/IP & DNS

HTTP/HTTPS

SSL/TLS

Routing

High availability

Change management

Documentation

Teamwork

Problem-solving

Education

Associate's or bachelor's degree in Information Technology, Computer Science, Engineering, Cybersecurity, or equivalent practical experience preferred.

Tools

AWS ALB/NLB

AVI load balancer

Azure Ingress

DNS

TLS certificates management

Terraform

Git

Job description

EY is seeking a Staff Internet Ingress & Edge Engineer to support enterprise application delivery and ingress operations across AWS, AVI, Azure, DNS, certificate, routing, and edge security technologies. The role involves monitoring, troubleshooting, onboarding applications, and lifecycle activities while following established standards and runbooks.

The position offers a defined development path, collaboration with cross-functional teams, and a hybrid work model in a global, diverse