Staff Field Engineer | Sweden | Remote

grafanalabs; United States; Remote; USD 102,000 - 173,000; Full time

Benefits offered by this job

Remote work from Sweden

Global org with open-source roots

Job summary

grafanalabs is seeking a senior technical presales powerhouse to propel Sweden-based customer engagements. You will lead solution architecture, live demos, and customer storytelling while mentoring peers and influencing product direction.

Fully remote from Sweden within a global organization, the role emphasizes strategic impact, autonomy, and collaboration across marketing and field teams.

Qualifications

• 8+ years of relevant technical experience.
• 2+ years in a senior field-engineering or presales role.
• Strong ability to explain complex technical concepts to customers.

Responsibilities

• Advise on high-value customer opportunities with solution engineers and observability specialists.
• Act as a subject-matter expert in one product area with breadth across related platform capabilities.
• Design reference architectures and create technical narratives for sales engagements.
• Own enablement content such as workshops, demos, and training guides.
• Architect and maintain reliable demo environments for workshops and PV projects.
• Influence product planning by surfacing customer and enablement gaps and mentoring senior engineers.

Skills

years of experience

communication skills

mentoring

documentation

Tools

Demos experience

Job description

Role overview

Serve as a senior technical force multiplier for presales teams working on complex customer engagements across Sweden. The role combines solution architecture, technical enablement, live demonstration infrastructure, customer-facing storytelling, product influence, and mentorship. You will operate with substantial autonomy on strategic opportunities while helping other technical sellers scale their expertise and effectiveness.

Responsibilities

• Advise on high-value customer opportunities, partnering with solution engineers and observability specialists to solve difficult technical and competitive challenges.
• Act as a recognized subject-matter expert in one product area while maintaining broad knowledge across related platform capabilities.
• Design reference architectures and create persuasive, outcome-oriented technical narratives that support successful sales engagements.
• Own technical enablement content such as workshops, demonstrations, how-to materials, and training guides, keeping it aligned with product changes.
• Architect and maintain reliable, secure production environments for demonstrations, workshops, and proof-of-value projects at scale.
• Influence product planning by surfacing customer and enablement gaps, represent the technical organization at marketing events, improve documentation, and mentor senior field and solution engineers.

Requirements

• At least 8 years of relevant technical experience, including 2 or more years in a senior field-engineering or comparable technical presales position.
• Demonstrated success supporting strategic enterprise engagements with limited supervision.
• Strong ability to explain complex technical concepts through customer presentations, workshops, demos, written content, and value-based stories.
• Deep expertise in at least one area of observability or an adjacent platform domain, with breadth across multiple related technologies.
• Experience building or operating reliable environments used for demos, workshops, or proof-of-value work.
• Strong communication, mentoring, documentation, and cross-functional influencing skills.

Benefits and work setup

• Fully remote work from Sweden within a globally distributed organization.
• High-autonomy environment with transparent communication, open-source roots, and opportunities for career growth.
• In-person onboarding, a global annual leave policy with designated shutdown days, and support for modern AI-assisted workflows within security guidelines.